In order to provide the best installation suggestions and after-sales service for your car, It is recommended that you choose to buy from carlinkitcarplay.com first. All products sold have been tested and provide an after-sales guarantee. We will give priority to providing one-to-one service for customers who place orders on our site. For products purchased on other websites(e.g., Aliexpress, Amazon, Ebay), we will not be able to guarantee product quality and after-sales service.
How to enjoy product after-sales service?
We offer service for items purchased from carlinkitcarplay.com. If you buy Carlinkit products from other websites(e.g., Aliexpress, Amazon, Ebay), please seek help from other sellers first. You can also refer to our FAQ, but the products purchased from other websites may be different from ours, and our FAQ may not apply to products purchased on other websites.
Our adapter has WiFi and Bluetooth hardware. It connects with Bluetooth and sends the WiFi credentials to the phone, then disconnects from the Bluetooth network. It works solely on WiFi from that point on.
1. Plug the iPhone (running IOS 10 or newer) directly into the car via a USB cable and check whether Carplay is displayed on the car screen.
2. If there is a CarPlay icon in the car stereo menu, your car has a built-in Wired CarPlay.
3. To see if your vehicle is included in the vehicle compatibility list on our product's page, please click here to check:
Version Carlinkit 2.0 is with 5.8G HZ certification module, has higher adaptability for 98% of vehicle models.
Carlinkit 3.0 is just the code name of a software update version.
Currently, Carlinkit 2.0 and Carlinkit 3.0 are the same. It only supports iPhone for Carplay.
Carlinkit 4.0 is an upgraded version of Carlinkit 3.0. It is compatible with both iPhone and Android smartphones.
Version 2.0 is with indicator light design, which 1.0 does not.
The cables and adapters of version 2.0 are detachable, while version 1.0 is integrated and undetachable.Carlinkit 3.0 is available in black and white. Carlinkit 4.0 is navy blue.
Carlinkit2.0/ 3.0 works on all iPhone 6 and above, IOS 10 and above version.
Carlinkit 4.0 is compatible with both iPhone (iPhone 6 and above, IOS 10 and above version) and Android smartphones (Android 9.0 and above, some require Android 11.0 and above version, e.g. Huawei).
No difference. Black and white are just different colors of products.
The built-in devices of all vehicles are the same.
Yes, it comes with instructions.
You can use either phone, but if you have both in the car, it will connect to the last paired phone.
Nope! After you set it up, your phone will pair with it autosomally as soon as you start the car every time.
When your car is powered off you can see the device light indicator is off, you can pretty much be sure it won‘t drain the battery of your car.
Google Maps work with CarPlay. Whatever apps you use for Android or apple that works with CarPlay would work as well.
As long as you leave the application open, it connects immediately when you get in the car.
You can lock your phone while it is connected to the device.
All buttons work just like the original car system in our carlinkit 3.0
The phone will not charge if it's not connected to the USB port or placed on a wireless charger. This is a product that allows you to wirelessly play CarPlay. If you have CarPlay on your head unit, this allows it to play wirelessly. And plugging in the USB on the other end of the cable of the Carlinkit so you can still use it for other things (charging, radar, etc.).
The backup camera can show up on the screen when you are parking
This is a product that allows you to wirelessly play CarPlay. If you have CarPlay on your head unit, this allows it to play wirelessly.
You can use wireless connect through wifi or use wired connect by cable option.
You can have more phones in the device memory, but only one at a time will work. if several phones are paired with the device and whoever is using the car, the device connects with the nearby phone.
The phone battery does not seem to drain any faster than normal. Also, you can plug in a charger that will allow your phone to stay at a high battery volume.
This is a problem with communication protocol. BMW's head unit system is not unified with other car's head unit systems, so there is no way to be compatible. All BMW's wireless converters are always separate, and they are not suitable for adapters of other models.
Why You Might Find Volkswagen Car Connect Logs in Your Received Box:
Firstly, please rest assured that the presence of Volkswagen CarConnect logs in the box is not a cause for concern.
Our company takes quality control very seriously, and before our products leave the factory, they undergo thorough testing on Volkswagen CarConnect systems.
The occurrence of such logs is a result of testing procedures and is considered a rare and isolated case.
These logs are merely a remnant of the pre-testing phase and should not be mistaken as any indication of your box being used or compromised before delivery.
How to Address the Issue:
In the event that you discover Volkswagen CarConnect logs in your received box, we encourage you not to panic.
To remove the Volkswagen CarConnect logs from your device, we kindly ask you to get in touch with us via email. You can reach our dedicated support team at firstname.lastname@example.org.
Upon receiving your request, we will provide you with clear instructions on how to erase the logs safely and permanently.
If you still have any questions, please feel free to contact us and provide us with your order number. Thank you.
I use an android device and whilst the 4.0 worked well initially, it became unusable due to constant audio drops and skipping so went back to wired. I then heard the 5.0 came out and it has dramatically changed everything. I hardly have an issue and is seamless. If you have an android device, leave the 4.0 and go for the 5.0
I am from India, and bought the CPC200-Tbox Plus directly from the website and would like to mention that it was an amazing experience. It works pretty well for my Hyundai Alcazar and strongly recommend the product. Nikki from Carlinkit was supportive through out the process and ensured, that from the customer relationship standpoint, there is no stone unturned.
very good product fast and efficient very fast in the system good picture I have installed Volkswagen Passat 2019 and it works very good power it is like having two different systems in the car very no too highly recommended You will not regret it
I purchased a T-Box android 9 system earlier in the year. It was so clunky and unreliable to use, I was very disappointed with it, this new model is absolutely outstanding and way better to my previous purchase, boots up and connects perfectly every time so far. I wonder if a refund on my first purchase would be to much to ask!