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What can I do if the Google Maps or Waze has delayed problem?

January 26, 2022 1 min read 4 Comments

When you use Google Maps or Waze to navigate while driving if the map is delayed, the following solutions may be able to help you.


1. After connecting to Carplay, scan the QR code in the user manual or enter 192.168.50.2in the browser to enter the product setting interface.


2. Click the white setting button in the lower right corner to enter the setting interface.

U2W plus-setting


3. Find the GPS option, and turn it off.

U2W plus-setting

If your problem is still not solved after trying the above method, please try to upgrade the dongle to the latest version.

Please strictly follow our operating instructions when upgrading.

Online upgrade:
1. First connect Carplay successfully, and then enter 192.168.50.2 in the mobile browser to access the maintenance interface;
2. Click the button "Check Upgrade".

Blog link: https://carlinkitcarplay.com/blogs/en-u2w/only-7-steps-to-upgrade-wireless-adapter-for-cars-built-in-wired-carplay-attached-video

Video tutorialhttps://youtu.be/NSrKjE3Uz5Y

Offline upgrade via USB flash disk:
1. Prepare a high-quality USB flash drive with a capacity of less than 32 GB;
2. Format the USB flash disk as FAT32;
3. Plug the prepared USB stick into the dongle’s USB port and power the dongle on;

Blog link: https://carlinkitcarplay.com/blogs/wireless-dongle-adapter/u2w-u2w-plus-firmware-upgrade-by-usb-flash-drive

Video tutorial:https://www.youtube.com/watch?v=G4uF0Zj7vQ4


Note:
During the update process, please do not operate any buttons or touch the screen. Do not move the product or power it off.

Question: CarPlay constantly crashes when using Google Maps, and sometimes reboots the entire infotainment system. You can try to upgrade the wireless adapter online and the method as the same.


4 Responses

Carlinkit

July 19, 2023

Hi Diego,

To help you better, could you please kindly tell us :

Your car model and year.
Your Phone system version.
Please kindly describe the problem in detail, it will be better if you could send us pictures or videos to our email address(<support@carlinkitcarplay.com>)

Nikki from Carlinkit Carplay Team

Carlinkit

July 19, 2023

Hi Kevin,

To help you better, could you please kindly tell us :
1. Your car model and year.
2. Your Phone system version.
3. Please kindly describe the problem in detail, it will be better if you could send us pictures or videos to our email address(<support@carlinkitcarplay.com>)

Nikki from Carlinkit Carplay Team

Diego

June 28, 2023

I did everything and still have this annoying issue…

KEVIN DECORT

June 25, 2023

i STILL CANNOT USE THE DEVICE
IT JUST FREEZES AND WONT PLAY ANY SOUND FROM THE HEADS UNIT

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