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(A2A/ CarlinKit 3.0/4.0) UPGRADE FIRMWARE ONLINE-(Attaching Video)

November 24, 2021 1 min read 70 Comments

Warning:We strongly recommend that you do not upgrade while the product is in good working condition. If you must upgrade, please strictly follow our operating instructions. If the product cannot work due to the failure of upgrading, you will need to send products back for repair and bear the corresponding high costs of freight and maintenance!

Note: During the update process, do not operate any buttons or touch the screen. Do not move the product or power it off. 

This method is applicable to U2W series/CarlinKit3.0/CarlinKit4.0/A2A/CP2A

1. After the dongle connect to the car successfully, please open the mobile browser and visit the 192.168.50.2.

2. Find the Basic Settings, please click Check for updates.

Noted: make sure not to power off during this period

Please wait for the box to RESTART and you will see the UI interface again

Video Tutorial 

If you can't upgrade the firmware online, you can upgrade it by USB flash drive.

🎁 As a special offer for our readers, use discount code "Carlinkit" at checkout and get an exclusive 18% discount on your purchase! 👉Buy Now! Don't miss out on the opportunity to enhance your driving experience. Upgrade now and enjoy the advancements in connectivity and functionality.

70 Responses

Carlinkit

August 15, 2023

Hi Michal,

1. Please plug the dongle into the wall charger or plug it in to the car, once the red light is on, connect the dongle’s wifi with your phone , then input 192.168.50.2 in your phone browser to log in the backend.
2. Then you can roll back the version.
![](https://cdn.shopify.com/s/files/1/0618/3793/4758/t/1/assets/lld1uyuvlg33quimg_1200x.jpeg?v=1692149060)

If you can’t roll back a version online, please email us and let us know your current version. We will send you the method of flashing the firmware with a USB flash drive. (Our email address: <support@carlinkitcarplay.com>)

Judy from the Carlinkit Carplay Team

Michal

August 15, 2023

Hi, my Carlinkit 3.0 device does not offer the rollback. It was bought via Aliexpress official Carlinkit store. Sometimes it is impossible to connect to it, the navigation freezes the location etc. It started to act strange. Is it possible to downgrade? My current firmware is from 6 August 2022 if I remember well.

Carlinkit

July 13, 2023

Merhaba Atilla,

lütfen bu SSS bölümüne bakın: <https://carlinkitcarplay.com/blogs/carlinkit-4-0-cp2a-faq/cp2a_recognition-unable-to-recognize-box-no-response-when-inserted>

Nikki from Carlinkit Carplay Team.

Carlinkit

July 13, 2023

Hi Jackson,

For the the screen freezes, please refer to this FAQ:
<https://carlinkitcarplay.com/blogs/carlinkit-4-0-cp2a-faq/cp2a-4-0-wireless-android-auto-resolution-issues-green-screen-mosaic-screen-exceeding-boundaries-half-screen-freeze?pos=1&_sid=e8300216f&ss=r>

Nikki from Carlinkit Carplay Team.

Carlinkit

June 28, 2023

Hi Danny
Please restart your phone and try again, if you still could not access 192.168.50.2, please send us a video about it.
Chris from Carlinkit Carplay Team

Carlinkit

June 28, 2023

Hi Nicolás
Please try with another cable or plug the dongle into a home charger, if it has no light on, and you can’t search the dongle’s WiFi and Bluetooth.
Which means it is broken.
Chris from Carlinkit Carplay

Carlinkit

June 12, 2023

Hi Donald,

To provide you with better after-sales service, please send us an email with your:

1. order number;
2. your car model and year;
3. your phone model and system version.
4. describe the problem in detail (pictures and videos is better)
(Our email address: <support@carlinkitcarplay.com>).

Judy from the Carlinkit Carplay Team

Carlinkit

June 12, 2023

Hi Jason,

To provide you with better after-sales service, please send us an email with your:

1. order number;
2. your car model and year;
3. your phone model and system version.
4. describe the problem in detail (pictures and videos is better)
(Our email address: <support@carlinkitcarplay.com>).

Judy from the Carlinkit Carplay Team

Carlinkit

June 12, 2023

Hi Patrick,

To provide you with better after-sales service, please send us an email with your:

1. order number;
2. your car model and year;
3. your phone model and system version.
4. describe the problem in detail (pictures and videos is better)
(Our email address: <support@carlinkitcarplay.com>).

Judy from the Carlinkit Carplay Team

Carlinkit

June 12, 2023

Hi Bogdan,

Are you using an Android phone and your product is Carlinkit 3.0/4.0? If so, please borrow an Apple mobile phone to see if you can enter this website to update.

If you still can not update successfully, please email us, and we will send you the upgrade method and firmware using the USB flash drive.

(Our email address: <support@carlinkitcarplay.com>).

Judy from the Carlinkit Carplay Team

Carlinkit

June 12, 2023

Hi Joe,

If your device does not light up, please find the store that sold it to you to return it for an exchange.

If your device still lights up, please contact our email to see if we can solve the problem for you.
Please send us an email with your
1. order number;
2. your car model and year;
3. your phone model and system version.
4. describe the problem in detail (pictures and videos are better)
(Our email address: <support@carlinkitcarplay.com>).

Judy from the Carlinkit Carplay Team

Carlinkit

June 12, 2023

Hi Allan,

Please send us an email, we will send you the upgrade method and firmware using the USB flash drive.

(Our email address: <support@carlinkitcarplay.com>).

Judy from the Carlinkit Carplay Team

Carlinkit

June 12, 2023

Hi Bobby,

Please send us an email, we will send you the upgrade method and firmware using the USB flash drive.

(Our email address: <support@carlinkitcarplay.com>).

Judy from the Carlinkit Carplay Team

Carlinkit

June 12, 2023

Hi Ignacio,

To provide you with better after-sales service, please send us an email with your:

1. order number;
2. your car model and year;
3. your phone model and system version.
4. describe the problem in detail (pictures and videos is better)
(Our email address: <support@carlinkitcarplay.com>).

Judy from the Carlinkit Carplay Team

Carlinkit

June 12, 2023

Hi Fernando,

Do you mean that the adapter is plugged into the car but no prompt pops up? You need to turn on your phone’s WiFi and Bluetooth. After the mobile phone is successfully connected to the Bluetooth of the adapter, it will automatically jump to the interface.

If this is not the case, to provide you with better after-sales service, please send us an email with your:
1. order number;
2. your car model and year;
3. your phone model and system version.
4. describe the problem in detail (pictures and videos is better)
(Our email address: <support@carlinkitcarplay.com>).

Judy from the Carlinkit Carplay Team

Carlinkit

June 12, 2023

Hi Stepgen,

Please plug the dongle into the wall charger or plug it in to the car, once the red light is on, connect the dongle’s wifi with your phone , then input 192.168.50.2 in your phone browser to log in the backend. Then check update.
If you still can not access to this URL,
Please send us an email, we will send you the upgrade method and firmware using the USB flash drive.

(Our email address: <support@carlinkitcarplay.com>).

Judy from the Carlinkit Carplay Team

Carlinkit

June 12, 2023

Hi Stephen,

Please plug the dongle into the wall charger or plug it in to the car, once the red light is on, connect the dongle’s wifi with your phone , then input 192.168.50.2 in your phone browser to log in the backend. Then check update.
If you still can not access to this URL,
Please send us an email, we will send you the upgrade method and firmware using the USB flash drive.

(Our email address: <support@carlinkitcarplay.com>).

Judy from the Carlinkit Carplay Team

Carlinkit

June 12, 2023

Hi Mel,

Please send us an email with your
1. order number;
2. your car model and year;
3. your phone model and system version.
4. describe the problem in detail (pictures and videos are better)

(Our email address: <support@carlinkitcarplay.com>).

Judy from the Carlinkit Carplay Team

Carlinkit

June 12, 2023

Hi Alex,

For after-sales issues, please send us an email with your
1. order number;
2. your car model and year;
3. your phone model and system version.
4. describe the problem in detail (pictures and videos are better)
(Our email address: <support@carlinkitcarplay.com>).

Judy from the Carlinkit Carplay Team

Carlinkit

June 12, 2023

Hola, si puedes usar el producto normalmente, no te recomendamos que lo actualices. Con respecto a la situación que mencionó, envíenos un correo electrónico con su
1. número de pedido;
2. el modelo y año de su automóvil;
3. el modelo de su teléfono y la versión del sistema.
4. Describa el problema en detalle (las imágenes y los videos son mejores)
(Nuestra dirección de correo electrónico: <support@carlinkitcarplay.com>).
Le responderemos lo antes posible dentro de las 24 horas.

Judy from the Carlinkit Carplay Team

Carlinkit

June 12, 2023

Hi Florin,

Please contact our email, and we will send you the method and firmware of the U disk upgrade.
(Our email address: <support@carlinkitcarplay.com>).

Judy from the Carlinkit Carplay Team

Carlinkit

June 12, 2023

Hi Chris,

According to our returns and refund policy, you cannot exchange items if they are more than six months old from the date of purchase. But we can provide you with technical support, to provide you with better after-sales service, please send us an email with your:

1. order number;
2. car model and year;
3. phone model and system version.
4. describe the problem in detail (pictures and videos is better)
(Our email address: <support@carlinkitcarplay.com>).

Judy from the Carlinkit Carplay Team

Carlinkit

June 07, 2023

Hi Sebastian,

To provide you with better after-sales service, please send us an email with your:

1. order number;
2. car model and year;
3. phone model and system version.
4. describe the problem in detail (pictures and videos is better)
(Our email address: <support@carlinkitcarplay.com>).

Judy from the Carlinkit Carplay Team

Carlinkit

June 07, 2023

Hi Joseph,

To provide you with better after-sales service, please send us an email with your:

1. order number;
2. car model and year;
3. phone model and system version.
4. describe the problem in detail (pictures and videos is better)
(Our email address: <support@carlinkitcarplay.com>).

Judy from the Carlinkit Carplay Team

Carlinkit

June 07, 2023

Hi Valeriy,

To provide you with better after-sales service, please send us an email with your:

1. order number;
2. car model and year;
3. phone model and system version.
4. describe the problem in detail (pictures and videos is better)
(Our email address: <support@carlinkitcarplay.com>).

Judy from the Carlinkit Carplay Team

Carlinkit

June 07, 2023

Hi Nicola,

To provide you with better after-sales service, please send us an email with your:

1. order number;
2. car model and year;
3. phone model and system version.
4. Which product you have purchase(Send a picuture)
5. describe the problem in detail (pictures and videos is better)
(Our email address: <support@carlinkitcarplay.com>).

Judy from the Carlinkit Carplay Team

Carlinkit

June 07, 2023

Hi Jens,

To provide you with better after-sales service, please send us an email with your:

1. order number;
2. car model and year;
3. phone model and system version.
4. describe the problem in detail (pictures and videos is better)
(Our email address: <support@carlinkitcarplay.com>).

Judy from the Carlinkit Carplay Team

Carlinkit

June 07, 2023

Hi Kamlesh,

Please plug the dongle into the wall charger or plug it in to the car, once the red light is on, connect the dongle’s wifi with your phone , then input 192.168.50.2 in your phone browser to log in the backend. !Then click update.
If you still cannot update online, please contact us via email, we can send you a firmware to update by U stick.

(Our email address: <support@carlinkitcarplay.com>)

Judy from the Carlinkit Carplay Team

Carlinkit

June 07, 2023

Hi Ashley,

Please plug the dongle into the wall charger or plug it in to the car, once the red light is on, connect the dongle’s wifi with your phone , then input 192.168.50.2 in your phone browser to log in the backend. ! Then click update.
If you still cannot update online, please contact us via email, we can send you a firmware to update by U stick.

(Our email address: <support@carlinkitcarplay.com>)

Judy from the Carlinkit Carplay Team

Carlinkit

June 07, 2023

Hi Somsak,

If you want the latest firmware, please contact us via email.
(Our email address: <support@carlinkitcarplay.com>)

Judy from the Carlinkit Carplay Team

Carlinkit

June 07, 2023

Hi Andrea,

If you can enter the background, try to roll back the previous version first.

1. First use the mobile phone to connect to the adapter’s wifi / auto or vol’s WIFI signal (varies with the original car)

2. Enter the password 12345678

3. Enter 192.168.50.2 with the browser that comes with the phone to enter the background.

4. Try rolling back the adapter version

If the problem can not be solved, please contact us~((Our email address: <support@carlinkitcarplay.com>).)

Judy from the Carlinkit Carplay Team

Carlinkit

June 07, 2023

Hi Rupam,

If you still can’t connect or use after a successful upgrade.
To provide you with better after-sales service, please send us an email with your:

1. order number;
2. car model and year;
3. phone model and system version.
4. describe the problem in detail (pictures and videos is better)
(Our email address: <support@carlinkitcarplay.com>).

Judy from the Carlinkit Carplay Team

Carlinkit

June 07, 2023

Hi John,

To provide you with better after-sales service, please send us an email with your:

1, order number;
2, car model and year;
3, phone model and system version.
4, describe the problem in detail (pictures and videos is better)
(Our email address: <support@carlinkitcarplay.com>).
Judy from the Carlinkit Carplay Team

Carlinkit

June 07, 2023

Hi John,

To provide you with better after-sales service, please send us an email with your:
1. order number;
2. car model and year;
3. phone model and system version.
4. describe the problem in detail (pictures and videos is better)
(Our email address: <support@carlinkitcarplay.com>).

Judy from the Carlinkit Carplay Team

Carlinkit

June 07, 2023

Hi Angelo,

If you must upgrade, please contact our after-sales email((Our email address: <support@carlinkitcarplay.com>)) and we will send you the firmware.

Judy from the Carlinkit Carplay Team

Carlinkit

June 07, 2023

Hi Jay,

We strongly recommend that you do not upgrade while the product is in good working condition.

If you must upgrade, please contact our after-sales email((Our email address: <support@carlinkitcarplay.com>)) and we will send you the firmware.

Judy from the Carlinkit Carplay Team

Jay Herron

May 30, 2023

After reading your update instructions, I’m not sure I want to… I have the Carlinkit CPC200-U2W Plus. It works well, but in navigation Car Play, there is an up to 8 second delay from what my phone shows. So I turn a corner and I can count to 8 seconds sometimes before Car play map shows I turned the corner. Would a possible update resolve the issue? I don’t want to attempt an update and have to send it back at the cost of shipping. Too much hassle and I’ll just hardwire or try a different product and just return this one via Amazon. Any thoughts? thank you, Jay Herron Jay_Herron@yahoo.com

Angelo De Girolamo

May 30, 2023

Dear sirs,
I attempted to perform the online upgrade procedure but, even if the phone wifi Is connected to dongle wifi, opening web Page 192.168.50.2 returns Always a Connection timeout errore.
Please send me further instructions about how to proceed or send me the files for the offline procedure.
Dongle Is a CP2A, connected to Android Auto on the phone.
Many thanks

johnescalona

June 06, 2023

I cannot connect to the original equipment of My Toyota 2014 Tundra 1794 Edition

Chris payne

June 08, 2023

Cp200 I purchased 12 Minths ago, the wireless radio on device stopped working.

Cable still works, did an update reinstall app etc
Can’t even get into device with ip addy.

How do I get a replacement ?

Florin

June 08, 2023

Hi.
I did this update 2 days ago and I entered my car make, model and year.
The issue is that I have an aftermarket radio/multimedia player JVC installed in the car.
It was working half the time before the update.
Now, is not working at all. It’s not connecting to the phone wirelessly or through a cable.
Any advise what to do?

Nicolás Orellana

June 08, 2023

Hola actualicé mi Carlinkit 4.0 a través del navegador de mi iPhone, pero el dispositivo ahora no enciende, está como muerto. Qué puedo hacer ?

Nicolás Orellana

June 08, 2023

Hola actualicé mi Carlinkit 4.0 a través del navegador de mi iPhone, pero el dispositivo ahora no enciende, está como muerto. Qué puedo hacer ?

Alex Young

June 08, 2023

Hello,

This adaptor just stopped working and appears to be bricked or dead.
I have tried several ways to revive it but no success at all.
It will not even acknowledge on bluetooth.
I performed your suggested YouTube ways and no success either.
I also checked the cable and no luck.

Can you please advise?

I would appreciate a prompt response to this situation.

Regards,

Alex

The Amazon Order number is: Order# 112-8032089-6713063

Mel elben

June 08, 2023

Couldn’t get to upgrade firmware page

stephen Rybacki

June 08, 2023

Mobile browser will not connect to that IP address. I have tried different browsers.

Stepgen

June 08, 2023

192.168.50.2 doesnt seem to be working?

Fernando

June 08, 2023

Dongle connect to my car but no display anything’s

Ignacio Bayon

June 08, 2023

I have bougth a Carlinkit CPC200-a2a and I can´t connect with my android auto in LEXUS NX 2022.

Must I upgrade it ?

Thanks
Ignacio

Bobby Harrell

June 08, 2023

Will not do anything. Will not hook up to Bluetooth just stays red.

allan bruun

June 08, 2023

hej min bliver bare ligepludselig ved med at lyse rød kommer ik op mere på skærmen når jeg tænder bilen

Joe Stott

June 08, 2023

I have made 4 attempts (by chat button and by email) to reach Customer Service regarding my Carlinkit CPC200-U2W Plus and I have received NO RESPONSE!
My device is NO LONGER RECOGNIZED in my car, not even to power on. I cannot do an update because it will not power on! The device is still under warranty. But I cannot get in contact with the company.

I need assistance please!

Bogdan

June 08, 2023

The Internetsite 192.168.50.2 is not available.

How can i Update ist?

Patrick

June 08, 2023

Since two month I have problems to connect my iPhone to carlinkit 3.0.
My iPhone tries to connect, then I get the message “Accessory may not be supported”.
Do you have a solution for me?

Thank you

Best regards
Patrick

Jason Garcia

June 08, 2023

I upgraded firmware and my carlinkit will not work.

Donald Sears

June 08, 2023

My product just quit working. Now I can’t even get my vehicle to recognize that it is plugged in

Tyler

June 06, 2023

This unit will not connect to my phone via bluetooth. I’ve tried a bunch of password combinations with no luck.

Atilla

June 08, 2023

Güncelleme yaptım sonra aracımda CarPlay tanımadı USB den veya tekrar nasıl yükleyebilirim acil yardım lütfen aracım Nissan qashqai

Rupam Roy

June 06, 2023

Hi Team, need help. I did an software upgrade using and it showed as update successfull. But now its not turning on at all. The light is turning on. Please help. The product is carlinkit 3.0

Danny

June 08, 2023

I plugged carlink, on iPhone went to settings wifi and selected prodruct and entered password which I assigned on product entered safari and entered ip and it times out is there something I’m missing thank you

andrea piccoli

June 06, 2023

Yesterday I updated my carlinkit cpc200-u2w online at 192.168.50.2 and it went fine.
Plugging dongle into car I can see the Bluetooth and connects from phone (ipnone 12 pro) but then won’t connect via wifi. Screen on car display shows the UI and saying connecting and then keeps go back to connect.
I tried to clear my iphone’s network settings, but the problem persists. How can I upgrade or downgrade my carlinkit?

somsak jarujutarat

June 06, 2023

I can’t update new version of garlinkit u2w plus, can i download or can you send file to me

Ashley Lenhoff

June 06, 2023

When I am putting in the 192.168.50.2, I am not getting a page to update. And yes, I am having issues connecting to CarPlay.

Jackson Youn

June 08, 2023

The unit works for about 30seconds and then the screen freezes. Then it returns to the home page. Not sure why it keeps happening.

kamlesh bulsara

June 06, 2023

1. I cant get to the site 192.168.50.2
2. in car, it connects for 10 minutes and then I have to unplug it for the other BT connections.

Jens Kleiner

June 06, 2023

Mercedes GLC BJ11.2021
I have the CPC200-U2W and I have the problem that the the CarPlay lost the connection. I can see on my Car screen the apple CarPlay but if I start the music from my iPhone, then I can‘t hear the music. Can we adjust some settings in the web interface from the dongle?
Thanks and best regards, Jens

Nicola

June 06, 2023

hello, I bought the CPC200 Ai Box for my Opel Grandland x 2019.I have problems connecting with the wifi of my iphone xr. I connect it to my personal hotspot but the wifi does not start. Is it possible to upgrade to android 10 or 11? Unfortunately, if I can’t find a solution, I’ll have to return it.
Thanks
Nicola

Valeriy

June 06, 2023

Hello after 4 update my device doesn’t turn on . Can you help me please?

Sebastian

June 06, 2023

I have a mercedes benz GLC MBUX 2021, I try to connect the device, but it does not connect. I tried to update it and it does not open the page 192.168.50.2, please help

Joseph Dowski

June 06, 2023

Cannot connect to 192.168.50.2. Connection just times out… :(

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