Carlinkit T2C - FAQ (EN)

Quality Guarantee and Service for T2C Tesla Carplay

1. Does the product have quality assurance?

To provide the best installation suggestions and after-sales service for your car, It is recommended that you choose to buy from carlinkitcarplay.com first. All products sold have been tested and provide an after-sales guarantee. We will prioritize providing one-to-one service for customers who place orders on our site. For products purchased on other websites(e.g., Aliexpress, Amazon, eBay), we cannot guarantee product quality and after-sales service.

2. How to enjoy product after-sales service?

We offer service for items purchased from carlinkitcarplay.com. If you buy Carlinkit products from other websites(e.g., Aliexpress, Amazon, eBay), please seek help from other sellers first. You can also refer to our FAQ, but the products purchased from other websites may differ from ours, and our FAQ may not apply to products purchased on other websites.

FAQ:

Setup & Installation

1. T2C CarPlay for Tesla - First Connection Tutorial.

2. Explain the principle:（T2C）Why use tespush.com to visit CarPlay?

3. Guide to T2C Traffic Usage: Tips and Instructions for Data Savings.

Network & Connectivity

1. What should I do if T2C shows no SIM network?

2. What should I do if my Tesla can't connect to T2C WiFi or obtain an IP? 

3. What should I do if I cannot connect to the cellular network of T-Mobile with T2C?

4.  How can I resolve the issue of the T2C SIM card being unable to connect to the internet?

5. What should I do if the car screen displays "The Internet is unreachable"?

Backend & Firmware

1. T2C How to upload a log?

2. How to Upgrade Firmware for T2C Without a SIM Card?

3. How to Burn Firmware to T2C Tesla Box Using a PC?

4. What should I do if I encounter errors when trying to access the URL 192.168.3.1?

5. What should I do if all four signal lights on the T2C flash orange simultaneously during the upgrade process?

Audio Issues

1. T2C audio problems.

Connection Troushooting & Tespush.com Access

1. T2C connection problem.

2. How can I enable auto connection on T2C?

3. How to delete connection history on the Phone?

4. What should I do if I encounter errors when trying to access tespush.com?

General Questions

1. What should I do when T2C enters sleep mode?

2. Is it possible to customize the icons on Tesla's infotainment screen?

3. What should I do if CarPlay disappears while driving but works when parked?