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December 30, 2020 6 min read 89 Comments

How Shall I Choose the Carlinkit Dongle Model? Does my vehicle model have Wired Apple CarPlay? Which Carlinkit dongle should I get for my car? What's the difference between Dongle 1.0 and 2.0 (U2W, U2W Plus)? You'll get answers to questions like these. This article is dedicated to CarPlay lovers who are confused about choosing a CarPlay adapter.

The differences between the two Carlinkit dongles (Autokit, U2W Models).

The differences between the two Carlinkit dongles (Autokit,U2W MODELS).

Dongle(Autokit)

Carlinkit dongle (Autokit) is suitable for existing 4.4 or above aftermarket Android systems.

- How to confirm whether the vehicle is supported by Autokit dongle (CCPA) or not?

First of all, you need to check the Android version of your car in the car system to make sure it is above 4.4. Then install the software "Autokit.APK" on your car. If all three options are displayed with "√", your car with an aftermarket Android head unit can work with the dongle.

view Android car version -On the car system, go to setting and check the system version.

- The function of the dongle(Autokit/ CCPA)

The dongles which work with "Autokit.apk" supports the use of CarPlay supported APPs, Waze, and Maps to navigate, receive messages and calls, and play music while you are on the road, and the Screen Mirror can support syncing your phone screen to the car screen for more fun. 

This Carlinkit wireless Carplay dongle supports your Android phone and iPhone, so it also supports wireless Android Auto and wireless Apple CarPlay. It has several variants, a wired connection, and a wireless version.

- Shall I choose the wired connection or the wireless connection version? 

"Wired Connection" means you can just connect to your CarPlay via cable regardless of phone. "Wireless Connection" means you can not only connect to your CarPlay via Bluetooth and wifi, but also via cable. So if you use Android phones like Samsung, then you can try a "Wired Connection". Then if you usually use iPhone, you'd better choose the wireless version. We also have an optional Pro version with a built-in mic for the wired version.

"Wired Connection" means you can just connect to your CarPlay via cable regardless of phones. "Wireless Connection" means you can not only connect to your CarPlay via bluetooth and wifi, but also connect via cable

Dongle(U2W, U2W Plus)

The two generations of Carlinkit wireless dongles (U2W, U2W Plus) are available for existing wired CarPlay capable vehicles or certain wired CarPlay capable aftermarket receivers (Alpine, Pioneer, Kenwood).

Their primary function is to convert Apple CarPlay from wired to wireless. If your car does not already have CarPlay capability, this dongle will not work in your car. You must already have Wired Apple CarPlay and a USB port that you previously used with the Apple Lightning cable. The U2W Plus dongle (Carlinkit 2.0) can only for iPhone 9+ and supports Wireless CarPlay. This means that can't use for an Android phone with a U2W Plus dongle (Carlinkit 2.0)

The two generations of Carlinkit wireless dongles (U2W, U2W Plus) are available for existing wired CarPlay capable vehicles or certain wired CarPlay capable aftermarket receivers (Alpine, Pioneer, Kenwood ).

- Does your vehicle have Wired Apple CarPlay?

If you have previously used CarPlay via the Apple Lightning cable, then you will not have this question. If you don't have this experience, try connecting with the Apple Lightning cable and see if you get the CarPlay interface (first open CarPlay on your phone) like the following picture. Finally be confirmed that there is indeed, then you are lucky to have about wireless CarPlay solution.

try connecting with the Apple Lightning cable

- Differences about dongle(U2W) and dongle(U2W Plus).

Carlinkit 2.0 (U2W Plus) is the upgraded version of Carlinkit 1.0 (U2W). Although the firmware system is the same, there are some improvements in hardware and appearance. 5.8GHZcertification module, automotive stardard ATMEL main control chip, 5G WIFI and blueooth etc. on version 2.0 The integration. Therefore, the 2.0 upgrade version has better experience in connection speed and stability. In the small box comes the Carlinkit 2.0 dongle itself, with its sleek shiny casing and a large LED status bar on the front The LED light can show the status of connection.

The dongle itself has USB-C and USB-A female ports and the kits a short USB-C to USB-A cable which it's detachable to come with. The Carlinkit dongle has to attach to this female USB-C port via USB-C on the end of the cable. Then this USB-A on the end of the cable can connect to your vehicle's existing 'Apple CarPlay' USB socket. 

USB-C to USB-A Cable  

The wireless dongles that simply connect to the existing USB port that you use to plug your USB to cable into. As soon as the dongle powers up, it tricks CarPlay system into thinking iPhone is connected by cable to vehicle's system/receiver. Meanwhile, your iPhone thinks it's connecting to a wireless CarPlay system (the dongle), so it then transmits CarPlay wirelessly over Bluetooth (for the initial hand-shake) and Wi-Fi  to your car system/receiver via the dongle. 

- Compatibility about dongles.

We currently have a supported list including some tested vehicle models(for reference only). Although we have declared compatibility for them, we are unable to test compatibility for all models to ensure 100% fitment due to regional differences in versions of the same model year and differences in cell phone connectivity. We still to test and collect feedback from our customers to improve our supported list. Every point of your feedback is important.

For Japanese production or Japanese brand models, we have added them to our supported list. But actually, the existing firmware is not yet mature for them, so there will be some cases where they are not able to be stably compatible. We have been aware of such cases from your feedback and decide to improve the stability in the future firmware for their models. You can wait for future firmware or product updates to improve them. 

If you have technical problems with your Carlinkit wireless dongle (U2W, U2W Plus), you are welcome to upload the usage log at 190.168.50.2(the same website of upgrade firmware). It is best to take a screenshot of the information you filled in on that screen and contact our after-sales team via email. If you are unable to upload usage logs via 190.168.50.2, you can leave your feedback at the bottom of the page. If you encounter errors when trying to access the URL 192.168.50.2, please refer to this blog.

    
We are always committed to providing you with a more stable and compatible wireless CarPlay solution. If you have good suggestions or other questions about using the device, you can learn from FAQ or CONTACT US directly by email.
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Update: We have released Carlinkit 3.0, Carlinkit 4.0 and Carlinkit 5.0 (2air).

Carlinkit 3.0 VS Carlinkit 4.0 VS Carlinkit 5.0

The Carlinkit 3.0 adapter serves the same purpose as the Carlinkit 2.0. However, the Carlinkit 3.0 adapter boasts a significant improvement in industrial design, making it even more visually appealing compared to its predecessor, the Carlinkit 2.0. One notable enhancement is the elimination of the glossy top surface. The Carlinkit 3.0 adapter is constructed using carbon fiber material, which effectively prevents fingerprints from smudging the adapter.

As for carlinkit 4.0, it is an upgraded version of 3.0, which adds a wireless Android auto function on the basis of the original. The interesting part about the Carlinkit 4.0 Wireless Android Auto integration is that the car does not have to support Android Auto for it to work at all as Wireless Android Auto is converted to Apple CarPlay. So if your car has Apple Carplay only, but you want Android Auto? Carlinkit 4.0 is the answer! You can convert your Apple CarPlay infotainment unit to Wireless Apple Carplay or Wireless Android Auto!

Carlinkit 5.0 (2air) supports both Wireless Apple CarPlay for iPhones and Wireless Android Auto system for Android mobiles. The new Carlinkit 5.0 adapter, also known as Carlinkit 2air. This is a Wireless Carplay and Wireless Android Auto Adapter in one - Compared to the Carlinkit 4.0, the Carlinkit 5.0 adapter supports Carplay and Android Auto natively, so it does not have to convert between Android Auto and CarPlay protocols.

carlinkit 4.0 vs carlinkit 5.0

 Are you ready to revolutionize your in-car connectivity? Don't miss out on the chance to experience the incredible features of Carlinkit 3.0, Carlinkit 4.0, and Carlinkit 5.0! Plus, as a special offer for our valued readers, we're excited to offer an exclusive 18% discountcode: Carlinkit. Upgrade your driving experience today and save! 

Carlinkit 3.0 (U2W Plus)/ Carlinkit 4.0👉Buy Now.

Carlinkit 5.0 (2air) 👉Buy Now.

You may also like:

If you enjoy watching videos like Youtube, Netflix or Tiktok etc. on your car screen, you deserve 👉Carlinkit TBox Plus. Carlinkit Tbox Plus is a multimedia video box, which has an Android 13.0 system and 8+128G memeory. Covering a wider range of functions, compatible with iPhone and Android smartphones.


89 Responses

Carlinkit

February 20, 2024

Hi Mohammed,

Please upgrade your device according to this video:
<https://www.youtube.com/shorts/ACAzrMo0QdE>

Then switch the call quality

![](https://cdn.shopify.com/s/files/1/0618/3793/4758/t/1/assets/lsu64spxy6g1eo5tlv_1200x.jpeg?v=1708421639)

For more questions please contact our email address: <support@carlinkitcarplay.com>
We have a professional technical team, will try our best to solve the problem for you.

Judy from the Carlinkit Carplay Team

Mohammed

February 20, 2024

Hi there I have the Carlinkit CP2A which I am using on VW Passat 2019 model. I am connecting my Samsung S21 Ultra but when I click on Ask Google or want to reply back to a message, CP2A doesn't pick up my voice

Carlinkit

January 17, 2024

Hi Jens,

Which product you have purchased? It would be better if you can provide product photos

To provide you with better after-sales service, please send us an email with your:
1. order number;
2. your car model and year;
3. your phone model and system version.
4. describe the problem in detail (with pictures and videos is better)
(Our email address: <support@carlinkitcarplay.com>).
We have a professional technical team, will try our best to solve the problem for you.

Judy from the Carlinkit Carplay Team

Jens

January 17, 2024

After firmware update, I can't log on via wifi to carlinkit 5 A2A. Bluetooth is connecting though… Other ways to reset the device other than gui 192.168.50.2 ?

Carlinkit

December 26, 2023

Olá, Thiago
Entre em contato conosco por e-mail, nós lhe forneceremos uma solução
Sara del equipo Carlinkit Carplay

Carlinkit

December 26, 2023

En este caso, intente cambiar un cable de datos o conectarlo al cargador para intentar

Oscar

December 26, 2023

Tengo problemas con mi Carlinkit
CPC200 UZI Plus… el problema es que después de una configuración dejo de funcionar… el led verde o rojo no prende. En si, en equipo está muerto. Que puedo hacer ?
Espero su ayuda ! Gracias …

Thiago

December 26, 2023

Olá tenho um Carlinkit 4.0 e um chevrolet onix 2023 (my link 3) ele se conecta ao meu samsung S22 durante um tempo e depois não conecta mais, ai de vez em quando funciona, a versão do software está na 2023.10.16.0952 no carlinkit. Foi configurado o start delay de 1 s e mais nada, preciso de mais alguma configuração ?
Obrigado

Carlinkit

November 20, 2023

Hola señor,

por favor contáctenos por correo electrónico y proporciónenos alguna información
Para ayudarle mejor, ¿podría por favor informarnos?
1. Modelo y año de tu coche.
2. La versión de su sistema telefónico.
3. Por favor, describa el problema en detalle. Será mejor si nos envía fotos o vídeos.

(Nuestra dirección de correo electrónico: <support@carlinkitcarplay.com>).

Sara del equipo Carlinkit Carplay

NAZARIO

November 20, 2023

Hola tengo un Carlinkit 4.0, el cual el día de ayer me solicito actualización y después del proceso ya no conecta con mi VW Tiguan 2020, no con mi iPhone, antes de eso funcionaba correctamente, ya no puedo conectar a través de la dirección 192.168.50.2

Carlinkit

September 05, 2023

hola luis

Gracias por contactarnos.

Después de conectarse al WiFi de la caja, use el navegador de su móvil para ingresar 192.168.50.2

Ajuste el retraso de los medios a 1300 y la calidad del sonido de los medios a CD.

Si su problema aún no se resuelve, contáctenos por correo electrónico, nuestra dirección de correo electrónico es: <support@carlinkitcarplay.com>

No dude en ponerse en contacto conmigo si tiene algún progreso.

Sara

Luis Fernando

September 05, 2023

Hola, tengo un carlinkit 4.0. Lo conecte a mi carro toyota rav 4 hibrida año 2021. Mi celular es Samsung S22 Android 12. Al principio conecto muy bien, pero desde hace 3 semanas aproximadamente la música de mi Spotify suena intermitente. No es continua. Me podrían ayudar por favor

Carlinkit

August 21, 2023

Hello Dave,

Can you still search the box’s WiFi and Bluetooth? If you can, please log in to the backend to reset the box.

If your problem is still not solved, please contact us via email. (Our email address: <support@carlinkitcarplay.com>).

Sara from the Carlinkit Carplay Team

Dave

August 21, 2023

Have a cpc200-cp2a for 10 months, and everything has worked great on 22 maverick lariat w/.sync3. Two weeks ago, nothing but the red light. Was able to do update, but still something is amiss with the unit. Still under warranty, but it seems I cant get any resolve, since I about new on ebay. Anyways ordered another unit, because I just like it, and its my 3rd one. Well back to trying to fix this thing. Anyway to reflash back to original?

Carlinkit

August 16, 2023

Olá Ricardo,

Para lhe prestar um melhor serviço pós-venda, envie-nos um e-mail com o seu:
1. número de encomenda;
2. o modelo e o ano do seu automóvel;
3. o modelo do seu telemóvel e a versão do sistema.
4. descreva o problema em pormenor (é preferível enviar fotografias e vídeos)
(O nosso endereço de correio eletrónico: <support@carlinkitcarplay.com>).
Temos uma equipa técnica profissional e faremos o nosso melhor para resolver o problema.

Sara da equipa Carlinkit Carplay

Ricardo

August 16, 2023

Oi comprei um carlinkti 4.0 e não conecta ele não fica no Bluetooth e sai fica coisa de dez segundos e desliga.

Carlinkit

July 26, 2023

Hi Shane,

To provide you with better after-sales service, please send us an email with your:
1. order number;
2. your car model and year;
3. your phone model and system version.
4. describe the problem in detail (with pictures and videos is better)
(Our email address: <support@carlinkitcarplay.com>).
We have a professional technical team, will try our best to solve the problem for you.

Judy from the Carlinkit Carplay Team

Carlinkit

July 26, 2023

Hi Cal,

To help you better, could you please kindly tell us:
1. Your car model and year.
2. Your Phone system version.
3. Please kindly describe the problem in detail, it will be better if you could send us pictures or videos to our email address <support@carlinkitcarplay.com.>

Nikki from Carlinkit Carplay Team

Shane

July 25, 2023

Hi I have a 4.0. It keeps skipping or bugging music tracks, plus the standard android auto is more updated with functions than this adaptor. Biggest problem is 192.168.50.2 does not work. I'm going to return it if I can't update it and it fixes the problem. Thanks

Carlinkit

July 05, 2023

Ciao Andrea,

Quale prodotto hai acquistato?

Per fornirti un migliore servizio post-vendita, ti preghiamo di inviarci una mail con il tuo:
1. numero d’ordine;
2. il modello e l’anno della tua auto;
3. il modello di telefono e la versione del sistema.
4. descrivere il problema in dettaglio (meglio se con foto e video).
(Il nostro indirizzo e-mail: <support@carlinkitcarplay.com>).
Abbiamo un team tecnico professionale che farà del suo meglio per risolvere il problema.

Sara del team Carlinkit Carplay

Carlinkit

June 25, 2023

Hi Gregory,

Which product you have purchased?

To provide you with better after-sales service, please send us an email with your:
1. order number;
2. your car model and year;
3. your phone model and system version.
4. describe the problem in detail (pictures and videos is better)
(Our email address: <support@carlinkitcarplay.com>).
We have a professional technical team, will try our best to solve the problem for you

Sara from the Carlinkit Carplay Team

Carlinkit

June 12, 2023

Hi Janivakar,

To provide you with better after-sales service, please send us an email with your:
1:order number;
2:your car model and year;
3:your phone model and system version.
4:describe the problem in detail (pictures and videos are better)
(Our email address: <support@carlinkitcarplay.com>).

Sara from CarlinkitCarplay Team

Carlinkit

June 12, 2023

Hola Vicente

Para ofrecerle un mejor servicio post-venta, por favor envíenos un correo electrónico con su:
1:número de pedido;El producto que compró.
2:tu modelo de coche y año;
3:su modelo de teléfono y la versión del sistema.
4:Describa el problema en detalle (fotos y videos son mejores).
(Nuestra dirección de correo electrónico: <support@carlinkitcarplay.com>).

Sara del equipo CarlinkitCarplay

Carlinkit

June 12, 2023

Hi Josef,

We are glad to hear that your problem is about to be solved.

If there are any after-sales issues, you can contact us via our email

(Our email address: <support@carlinkitcarplay.com>).

Sara from CarlinkitCarplay Team

Carlinkit

June 12, 2023

Hi Adam,

To provide you with better after-sales service, please send us an email with your:
1:order number;
2:your car model and year;
3:your phone model and system version.
4:describe the problem in detail (pictures and videos are better)
(Our email address: <support@carlinkitcarplay.com>).

Sara from CarlinkitCarplay Team

Carlinkit

June 12, 2023

Hi, Greg
You can contact us via email and we will send you the firmware—our email (<support@carlinkitcarplay.com>).

We strongly recommend not upgrading while the product is in good working condition. If you must upgrade, please strictly follow our operating instructions.

Sara from CarlinkitCarplay Team

Carlinkit

June 12, 2023

Hi, Kevin
Please plug the dongle into the wall charger or plug it into the car, once the red light is on, connect the dongle’s wifi with your phone, then input 192.168.50.2 in your phone browser to log in to the backend.
Please check if your phone can visit the website backstage/192.168.50.2

For iPhone
please connect to wireless CarPlay or connect directly to the box’s WIFI (the WIFI name varies with the car model)
It starts with VOL or Auto (password 12345678).
Input 192.168.50.2 with your phone’s Safari browser.

For Android phones
please ignore the box’s Bluetooth signal and actively connect to the box’s second WIFI with your phone. (WIFI name varies with the car model)
It starts with VOL or Auto (password 12345678).
Input 192.168.50.2 with your phone’s browser.

If the problem is still not solved, Please contact us via our email (<support@carlinkitcarplay.com>).

Sara from CarlinkitCarplay Team

Carlinkit

June 12, 2023

Hi Valin,

For after-sales issues, please send us an email with your

1. order number; What is the product you purchased?
2. your car model and year;
3. your phone model and system version.
4. describe the problem in detail (pictures and videos are better)
(Our email address: <support@carlinkitcarplay.com>).

Sara from the Carlinkit Carplay Team

Carlinkit

June 12, 2023

Hi Brendon,

This may be a problem of product compatibility.

For after-sales issues, please send us an email with your
1. order number; What is your product?
2. your car model and year;
3. your phone model and system version.
4. describe the problem in detail (pictures and videos are better)
(Our email address: <support@carlinkitcarplay.com>).

Sara from the Carlinkit Carplay Team

Carlinkit

June 12, 2023

Hi Mark,

For after-sales issues, please send us an email with your
1. order number;
2. your car model and year;
3. your phone model and system version.
4. describe the problem in detail (pictures and videos are better)
(Our email address: <support@carlinkitcarplay.com>).

Sara from the Carlinkit Carplay Team

Carlinkit

June 12, 2023

Hi, Gaylen R
Please plug the dongle into the wall charger or plug it into the car, once the red light is on, connect the dongle’s wifi with your phone, then input 192.168.50.2 in your phone browser to log in to the backend.
Please check if your phone can visit the website backstage/192.168.50.2

For iPhone
please connect to wireless CarPlay or connect directly to the box’s WIFI (the WIFI name varies with the car model)
It starts with VOL or Auto (password 12345678).
Input 192.168.50.2 with your phone’s Safari browser.

For Android phones
please ignore the box’s Bluetooth signal and actively connect to the box’s second WIFI with your phone. (WIFI name varies with the car model)
It starts with VOL or Auto (password 12345678).
Input 192.168.50.2 with your phone’s browser.
Video Tutorial: <https://www.youtube.com/shorts/zXfpXFIooOk>

If the problem is still not solved, Please contact us via our email (<support@carlinkitcarplay.com>).

Sara from CarlinkitCarplay Team

Carlinkit

June 12, 2023

Hello, Patrik,

Did you follow the above steps strictly?
In order to help you better, could you please tell us:
1:Your model and year
2:The version of your phone system.
3:What product did you purchase, Carlinkit 3.0 or Carlinkit 4.0, or something else?
4:Please describe the problem in detail, it would be better if you can send us a picture or video to our email (<support@carlinkitcarplay.com>).

Sara from CarlinkitCarplay team

Carlinkit

June 12, 2023

Hello Diego,

To help you better, could you please tell us:

1:Your Phone system version.
2:What product did you purchase, Carlinkit 3.0 or Carlinkit 4.0 or else?
3:Please kindly describe the problem in detail, it will be better if you could send us pictures or videos to our email (<support@carlinkitcarplay.com>).

Sara from CarlinkitCarplay Team

Carlinkit

June 12, 2023

Hola, Julian
Para ofrecerle un mejor servicio postventa, envíenos un correo electrónico con su:
1. número de pedido;
2. tu modelo de coche y año;
3. tu modelo de teléfono y versión del sistema.
4. describir el problema en detalle (fotos y videos es mejor)
(Nuestra dirección de correo electrónico: <support@carlinkitcarplay.com>).

Sara del equipo CarlinkitCarplay

Carlinkit

June 08, 2023

Hi Leo,

Please plug the dongle into the wall charger or into your car, once the red light comes on, connect the dongle’s wifi to your phone, then type 192.168.50.2 into your phone’s browser to log in to the backend.
Please check if your phone can visit the website backstage/192.168.50.2

For iPhone
please connect to wireless CarPlay or connect directly to the box’s WIFI (the WIFI name varies with the car model)
It starts with VOL or Auto (password 12345678).
Input 192.168.50.2 with your phone’s Safari browser.

For Android phones
please ignore the box’s Bluetooth signal and actively connect to the box’s second WIFI with your phone. (WIFI name varies with the car model)
It starts with VOL or Auto (password 12345678).
Input 192.168.50.2 with your phone’s browser.

If you have any other questions, please email us at (<support@carlinkitcarplay.com>).

Sara from CarlinkitCarplay team

Carlinkit

June 08, 2023

Hello fred,

To help you better, could you please tell us:

1:if your car has factory-wired Carplay or Andriod Auto?
2:Your Phone system version.
3:What product did you purchase, Carlinkit 3.0 or Carlinkit 4.0 or else?
4:Please kindly describe the problem in detail, it will be better if you could send us pictures or videos to our email (<support@carlinkitcarplay.com>).

Sara from CarlinkitCarplay Team

Carlinkit

June 08, 2023

Hola Manuel,

Para ayudarte mejor, ¿podrías por favor decirnos:

1:si tu coche tiene Carplay o Andriod Auto de fábrica.
2:La versión de tu sistema de telefonía.
3:¿Qué producto compró, Carlinkit 3.0 o Carlinkit 4.0?
4:Por favor, por favor describa el problema en detalle, será mejor si usted podría enviarnos fotos o videos a nuestro correo electrónico (<support@carlinkitcarplay.com>).

Sara del equipo CarlinkitCarplay

Carlinkit

June 08, 2023

Hello Kevin,

To help you better, could you please tell us:

1. if your car has factory-wired Carplay or Andriod Auto?
2. Your Phone system version.
3:What product did you purchase, Carlinkit 3.0 or Carlinkit 4.0?
4:Please kindly describe the problem in detail, it will be better if you could send us pictures or videos to our email (<support@carlinkitcarplay.com>).

Sara from CarlinkitCarplay Team

Carlinkit

June 08, 2023

Cześć, wypróbuj następujące trzy metody:

1, Zaktualizuj najnowszy firmware
2, 192.168.50.2 ustawić trzy różne rozdzielczości
3, tryb programisty Android Auto również po wypróbowaniu różnych rozdzielczości

Sara z zespołu Carlinkit Carplay

Carlinkit

June 08, 2023

Hello, James,

Do you want to update your firmware or something else?
To better assist you, could you please tell us:
Does your car have the factory-wired Carplay or Andriod Auto?
The version of your phone system.
Please describe the problem in detail, and it would be better if you could send us a picture or video to our email (<support@carlinkitcarplay.com>).

Sara from Carlinkit Carplay team

Carlinkit

June 08, 2023

안녕하세요, 손원석:

문제를 자세히 설명해 주시겠습니까?
더 나은 도움을 드리기 위해 친절하게 알려주시기 바랍니다:
1. 차량 모델과 연식.
2. 휴대폰 시스템 버전.
3. 문제를 자세히 설명해 주세요. 사진이나 동영상을 보내 주시면 더 좋을 것입니다.

칼링크잇 카플레이 팀의 사라

Carlinkit

June 08, 2023

Здравствуйте, Юрий:

Чтобы помочь вам лучше, не могли бы вы любезно сообщить нам:
1. Модель и год выпуска вашего автомобиля.
2. Версия вашей телефонной системы.
3. Пожалуйста, подробно опишите проблему, будет лучше, если вы пришлете нам фотографии или видео на нашу электронную почту (<support@carlinkitcarplay.com>).

Сара из команды CarlinkitCarplay

Carlinkit

June 08, 2023

Hi Arnold,

To provide you with better after-sales service, please send us an email with your:
1:order number;
2:your car model and year;
3:your phone model and system version.
4:describe the problem in detail (pictures and videos are better)
(Our email address: <support@carlinkitcarplay.com>).

Sara from CarlinkitCarplay Team

Carlinkit

June 08, 2023

Hi Cal,

To provide you with better after-sales service, please send us an email with your:
1. order number;
2. your car model and year;
3. your phone model and system version.
4. describe the problem in detail (pictures and videos is better)
(Our email address: <support@carlinkitcarplay.com>).

Sara from CarlinkitCarplay Team

Carlinkit

June 08, 2023

Hi Ruben,

You should have entered the wrong URL
After the product is connected to the car successfully, please input 192.168.50.2 in your phone browser to log in to the backend.

Sara from CarlinkitCarplay Team

Carlinkit

June 07, 2023

Salve, Giovanni,

Per poterla assistere al meglio, la preghiamo di inviarci le seguenti informazioni via e-mail a
1. Il modello e l’anno della sua auto.
2. Versione del sistema telefonico.
3. Si prega di descrivere il problema in dettaglio, sarebbe meglio se ci inviasse immagini o video.

la nostra email is:<support@carlinkitcarplay.com>
Sara del team CarlinkitCarplay

Carlinkit

June 07, 2023

Hola vicente.

¿Su teléfono admite el acceso al fondo?
Para ayudarte mejor, ponte en contacto con nosotros por correo electrónico con la siguiente información
1. el modelo y año de tu coche.
2. la versión de su sistema telefónico.
3. Por favor, describe el problema en detalle, sería mejor si pudieras enviarnos fotos o videos.

Sara del equipo CarlinkitCarplay

Carlinkit

June 07, 2023

Hi Polo,

Could I know why the product doesn’t work anymore?

Can you please provide a detailed description of your issue? Alternatively, you can send us some photos or videos to our email (<support@carlinkitcarplay.com>).

Sara from CarlinkitCarplay Team

Carlinkit

June 07, 2023

Hello, John

Steek de dongle in de wandoplader of in de auto. Zodra het rode lampje brandt, maak je verbinding tussen de wifi van de dongle en je telefoon en voer je 192.168.50.2 in de browser van je telefoon in om in te loggen op de backend.

Controleer of je telefoon toegang heeft tot de backend van de website/192.168.50.2

Voor iPhone
maak verbinding met draadloos CarPlay of maak rechtstreeks verbinding met de WIFI van de box (WIFI-naam varieert met het automodel)
Het begint met VOL of Auto (wachtwoord 12345678).
Voer 192.168.50.2 in met de Safari-browser van je telefoon.
Video handleiding: <https://www.youtube.com/shorts/FRvI77TzvFs>

Voor Android-telefoons
negeer het Bluetooth-signaal van de box en maak actief verbinding met de tweede WIFI van de box met je telefoon. (De WIFI-naam varieert afhankelijk van het automodel)
Het begint met VOL of Auto (wachtwoord 12345678).
Voer 192.168.50.2 in met de browser van je telefoon.
Videohandleiding: <https://www.youtube.com/shorts/zXfpXFIooOk>

Als er nog vragen zijn, neem dan contact met ons op via e-mail op <support@carlinkitcarplay.com> om je zo snel mogelijk te helpen.

Sara van CarlinkitCarplay Team

Carlinkit

June 02, 2023

Hi Arena,

To help you better, could you please tell us:

1. Your car model and year? Which product do you have?
2. if your car has factory-wired Carplay or Andriod Auto?
3. Your Phone system version.
4. Please kindly describe the problem in detail, it will be better if you could send us pictures or videos to our email (<support@carlinkitcarplay.com>).

Nikki from CarlinkitCarplay Team

Carlinkit

June 02, 2023

Hi Matthew,

May I know what exactly your unit is?

However, I want to let you know that if your product is working fine, we generally do not recommend you to perform any upgrades.

Nikki from CarlinkitCarplay Team

Carlinkit

June 02, 2023

Hello Luiz,

To help you better, could you please tell us:

1. if your car has factory-wired Carplay or Andriod Auto?
2. Your Phone system version.
3. Please kindly describe the problem in detail, it will be better if you could send us pictures or videos to our email (<support@carlinkitcarplay.com>).

Nikki from CarlinkitCarplay Team

Carlinkit

June 02, 2023

Hi Jimmy,

May I know if your car has factory-wired Carplay?

Can you please provide a detailed description of your issue? Alternatively, you can send us some photos or videos to our email (<support@carlinkitcarplay.com>).

Nikki from CarlinkitCarplay Team

Carlinkit

June 02, 2023

Hi Dan,

Can you please provide a detailed description of your issue? Alternatively, you can send us some photos or videos to our email (<support@carlinkitcarplay.com>).
What happens when you connect the CPLAY 2air?

Nikki from CarlinkitCarplay Team

Dan

May 30, 2023

I have a CPLAY2air that I have not been able to get to work. You sent me a replacement one but it also does not work. I have an iPhone 14 pro running the latest software and a 2019 Honda Passport also on the latest software. I can connect the phone with the usb cable to the car and it works fine but if I plug in the adapter it does not work. Do you have anything that now works with my car?

Jimmy Kelly

May 30, 2023

I have a ssangyoung Korando ultimate
2021 uk model is this compatible I’m having problems connecting it

LUIZ SCHIAVINATO

May 30, 2023

COMPREI PARA O CHEVROLET TRACKER 2021 NA MULTIMIDIA TEM A FUNÇÃO CARPLAY, MAS NÃO CONECTA COM A MULTIMIDIA DO CARRO. O QUE FAZER?????

Yuriy

June 08, 2023

Tiguan 2019 апрель , не могу подключиться к машине подключаю carlin 4 и никакой реакции

손원석

June 08, 2023

손원석

James Davidson

June 08, 2023

Update

Kazimierz Trębacz

June 08, 2023

Mam lexusa NX300. Zakupiłem carlinkit 4.0 wszystko jest ok tylko jeżeli go włączę to na ekranie samochodu mam dwa czarne pasy po bokach. Aktywne sumie jest 50% ekranu. Poprzez kabel ekran jest wypełniony w 100% . Czy zmiana rozdzielczości w ustawieniach coś pomoże i jeżeli tak to w której zakładce tych ustawień szukać"?

Kevin

June 08, 2023

Can’t connect carlinkit to hyundai kona 2022, Bluetooth won’t connect

Manuel Maestre

June 08, 2023

Se desconecta en Kia Niro 2022

Andrea Piga

June 08, 2023

Connessione Wi-Fi non riesco ad farla funzionare

fred van schaik

June 08, 2023

i can’t connect the dongle to my Peugeot 3008

Leo Hartog

June 08, 2023

I can’t connect to my CarlinKit 4.0 by the 192.168.50.2 page. My Samsung S21 Ultra doesn’t do that.
So now what??

Gregory Dunbar

June 08, 2023

Doesn’t work

Julian Martinez

June 08, 2023

Problemas de conexion con Carlin A2A a mi vehículo MG ZS luxury de Agosto 2022. La red wifi Autokitca siempre me da tras ponerle contraseña indicada,en su manual
Conectada sin acceso a Internet, hay momentos va estupendamente, pero al parar vehiculo y luego al volver a cogerlo ya no se conecta
En fin no se que mas hacer
Mi telefono el un HuaweI 2019 con android 12 y ultima version android Auto, por cierto con cable funciona correctamente, adquirí su kit para,convertirlo en inalámbrico, espero me puedan ayudar, un saludo.

Diego

June 08, 2023

2016 Toyota Highlander.
Don’t working.

Patrik

June 08, 2023

Totally useless will not connect to anything

josef

June 08, 2023

i ready have carline device quick question could be work with i phone XS also am trying to update with acura MDX 2016 thanks

John Berghmans

June 06, 2023

Ik gebruik Android en kan de assistent niet starten. Ik heb de nieuwe firmware nodig maar kan de site 190.168.50.2 niet openen. Is er een andere manier om de upgrade te doen

Polo Sabillon

June 06, 2023

I want to update because CarPlay doesn’t work for me

vicente carbajal

June 06, 2023

solo se conectó la primera vez a mi chevrolet tracker 2023 y ya no puedo volver a vincular el bluetoth, intento entrar al sitio 192.168.50.2 y no carga el sitio

Giovanni

June 06, 2023

Quando lo collego all’auto mi dice : " connessione dispositivo in corso" , ma sull’autoradio non esce nessuna interfaccia.
Androidauto su renault kadjar del 2016

Ruben Gonzalez

June 06, 2023

the page at 190.168.50.2 wont load on chrome or microsoft edge.

Cal Cardona

June 06, 2023

I can’t get it to work I get a version Error please help

Arnold Hagen

June 06, 2023

Hallo, habe ein Carlinkit mini 3.0 gekauft
Anfangs hat es funktioniert, aber nach ein paar Wochen funktioniert das Gerät nicht mehr.
Meldung am IPhone, Zubehör wird nicht erkannt. Schade,Schade

Adam

June 06, 2023

I have tried to update using 192.168.50.2. But it doesn’t take me to the update screen.

Vicente Aguilella

June 06, 2023

Pueden ayudarme a conectarlo en Lexus 250 UX, se detecta el Bluetooth pero no se activa. Gracias anticipadas

Greg Cruz

June 06, 2023

how do i get the offline firmware for Carlinkit 4.0

Kevin Wynne

June 06, 2023

When I type in 192.168.50.2 it does not load a page. How can I update my device?

Valin

June 06, 2023

Connexion instable mazda cx5

Brendon Tanner

June 06, 2023

Just bought Carlin kit for my Holden Colorado it won’t connect apple car play works with wired only

Mark

June 06, 2023

I stay at: Please enter the correct year of the car
But it doesn’t go after enter….
What to do?

Gaylen R. Hansen

June 06, 2023

192.168.50.20 not working. No connection.

Matthew Damien Lantzy

February 11, 2022

i am trying to see if there are any upgrades or software that my unit needs

janivakar

June 06, 2023

hi I have Audi Q3 USA version, and when connected thru USB i am able to access apps via carplay, but now i bought this caelink cpc200U2W plus, i connected this device to car usb not able to find this in my iphone 13 blue tooth devices found list, not sure how to make this work pls provide detailed instructions or video links.

Arena Antonio

November 26, 2021

Problemi di connessione si stacca in continuazione

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