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Update firmware unsuccessful, fields are empty.

August 10, 2023 1 min read

After making a software update on my dongle, it was not successful. Now I can neither reset the device nor the software. Nothing works anymore. Also, the fields are empty like below.  



This situation means there is something wrong with the dongle software, please send an email to our email address support@carlinkitcarplay.com, and we will send you the corresponding firmware for the offline upgrade.


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