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September 29, 2020 2 min read 51 Comments

If I have a Carlinkit 2.0 dongle(U2W Plus), then how can I upgrade online? Only 5 steps to upgrade wireless adapter.  (Attaching Video in the bottom provides more details.)
If you have the issues when you use the dongle, you can upload the logs in the web page 192.168.50.2.  

When the Wireless carplay works normally, don't upgrade! If you can't upgrade online, you can upgrade the firmware by USB flash drive.

It is easy to follow 5 steps to upgrade the system of wireless adapter. 

During the update process, do not operate any buttons or touch the screen. Do not move the product or power it off. You will have to return it for exchange if it stopped working, so when you are updating it, please do follow the instructions strictly.

Before your upgrade, you should know that:

  • The upgrade system is only applicable to buyers who have problems using CarPlay.
  • Dongles which work perfectly on the car are not recommended to upgrade, the original version is the best for your car.

1.The product is plugged into the usb socket on the car to power on.

1.The product is plugged into the usb socket on the car to power on.

2.Turn on the iPhone's WiFi, click the wifi name of the product,enter the password 12345678 to connect.

2.Turn on the iPhone's WiFi, click the wifi name of the product,enter the password 12345678 to connect.

3.Enter 192.168.50.2 on the phone's Safari browser to view the version upgrade page.

3.Enter 192.168.50.2 on the phone's Safari browser to view the version upgrade page.

4.Click the Update Now button to start upgrading the version.

4.Click the Update Now button to start upgrading the version.

 5.Click the Update Now button to start upgrading the version.

5.Click the Update Now button to start upgrading the version.

 

 UPLOAD LOGS

1.If you encounter product using problems, you can click the button in the lower right corner and select the upload log function.

6.If you encounter product use problems, you can click the button in the lower right corner and select the upload log function.

2.Fill the form with your car model year and specific questions in details.

7.Fill in your car model year and specific questions.

3.After you fill in the form in the web page, you'd better make a screenshot of the interface. Then send the pic of screenshot to our SUPPORT TEAM. If there is the solution for your vehicle, our engineers may provide the firmware beta version to you.

If you can't get the screen in 192.168.50.2 any more, please leave the messages in the blog directly. We will help to send them to our technology department.

Attaching Video!

  



51 Responses

Carlinkit

June 25, 2023

Hi Alex,

To help you better, could you please kindly tell us :

1. Your car model and year.
2. Your Phone system version.
3. Please kindly describe the problem in detail, it will be better if you could send us pictures or videos.

Nikki from Carlinkit Carplay Team

Carlinkit

June 25, 2023

Hi Dylan,

About the problem of not being able to enter the background, please contact our email ( <support@carlinkitcarplay.com>)to get the APK file to solve the problem of not being able to enter the background。

Nikki from Carlinkit Carplay Team

Carlinkit

June 25, 2023

Hi Norwyn,

You need to upgrade the box, please contact our email( <support@carlinkitcarplay.com>)for the latest firmware.

Nikki from Carlinkit Carplay Team

Carlinkit

June 25, 2023

Hi Laszlo,

To help you better, could you please kindly tell us :
1. Your car model and year.
2. Your Phone system version.
3. Please kindly describe the problem in detail, it will be better if you could send us pictures or videos.

Best Regards,
Nikki from Carlinkit Carplay Team

Carlinkit

June 25, 2023

Hi Yolanda,

To provide you with better after-sales service, please send us an email with your:
1. order number;
2. your car model and year;
3. your phone model and system version.
4. describe the problem in detail (pictures and videos is better)
(Our email address: <support@carlinkitcarplay.com>).
We have a professional technical team, will try our best to solve the problem for you

Sara from the Carlinkit Carplay Team

Carlinkit

June 25, 2023

Hi Marco,

For your problem to be solved as soon as possible, please send us an email with your:
1. your car model and year;

2. your phone model and system version.

3. describe the problem in detail (pictures and videos is better)

(Our email address: <support@carlinkitcarplay.com>).

Sara from the Carlinkit Carplay team

Carlinkit

June 25, 2023

Hi Ahmed,

If you have an iPhone and your car has a wired CarPlay system or an Aftermarket Head-Unit (such as Alpine, Pioneer, Kenwood, etc.), then the Carlinkit 3.0 is the right choice for you.

Sara from CarlinkitCarplay Team

Carlinkit

June 25, 2023

Hi Yuen,

If your dongle does not light up, you can try the following methods, if the light of the dongle still does not light up after you try, it means your dongle may be broken.

1. please change the cable and then connect again. The cable should satisfy the following conditions.

a. The cable can transmit data

The cable should not exceed 80cm

c. The cable has good quality

2. Plug your dongle into a home charger and test if the light will come on.

Sara from CarlinkitCarplay Team

Carlinkit

June 25, 2023

Hi Clemente,

May I know what exactly your unit is?

However, I want to let you know that if your product is working fine, we generally do not recommend you to perform any upgrades.

Sara from CarlinkitCarplay Team

Carlinkit

June 25, 2023

Hi Denix,

Please plug the dongle into the wall charger or plug it in to the car, once the red light is on, connect the dongle’s wifi with your phone , then input 192.168.50.2 in your phone browser to log in the backend. ! Then click update.
If you still cannot update online, please contact us via email, we can send you a firmware to update by U stick.

(Our email address: <support@carlinkitcarplay.com>)

Sara from the Carlinkit Carplay Team

Carlinkit

June 25, 2023

Pozdravljeni LADISLAO,

Ko se prižge rdeča lučka, povežite wifi ključa s telefonom, nato v brskalnik telefona vnesite 192.168.50.2 in se prijavite v zaledje. Nato preverite posodobitev.
Če še vedno ne morete dostopati do tega URL-ja,
nam pošljite e-pošto, poslali vam bomo način nadgradnje in vdelano programsko opremo z uporabo ključka USB.

(Naš e-poštni naslov: <support@carlinkitcarplay.com>).

Sara iz ekipe Carlinkit Carplay

Carlinkit

June 25, 2023

Pozdravljeni LADISLAO,

Ko se prižge rdeča lučka, povežite wifi ključa s telefonom, nato v brskalnik telefona vnesite 192.168.50.2 in se prijavite v zaledje. Nato preverite posodobitev.
Če še vedno ne morete dostopati do tega URL-ja,
nam pošljite e-pošto, poslali vam bomo način nadgradnje in vdelano programsko opremo z uporabo ključka USB.

(Naš e-poštni naslov: <support@carlinkitcarplay.com>).

Sara iz ekipe Carlinkit Carplay

Carlinkit

June 25, 2023

Bonjour Bastian,

Pouvez-vous nous donner plus de détails sur le problème que vous rencontrez avec votre produit ?

Afin de vous offrir un meilleur service après-vente, veuillez nous envoyer un e-mail en indiquant votre :

le numéro de commande ;

Le modèle et l’année de votre voiture ;

Le modèle de votre téléphone et la version du système.

Décrivez le problème en détail (les photos et les vidéos sont préférables).

(Notre adresse e-mail est : <support@carlinkitcarplay.com>).

Sara de l’équipe Carlinkit Carplay

Carlinkit

June 25, 2023

Hi Clemente,

To provide you with better after-sales service, please send us an email with your:
1. order number;
2. your car model and year;
3. your phone model and system version.
4. describe the problem in detail (pictures and videos is better)
(Our email address: <support@carlinkitcarplay.com>).

Sara from the Carlinkit Carplay Team

Carlinkit

June 25, 2023

Hi Adrian,

Please plug in the charger or change a data cable and try.
If the problem is still not solved, please contact us via email
(Our email address: <support@carlinkitcarplay.com>).

Sara from the Carlinkit Carplay Team

Carlinkit

June 25, 2023

Hi Adrian,

Please plug the dongle into the wall charger or plug it in to the car, once the red light is on, connect the dongle’s wifi with your phone , then input 192.168.50.2 in your phone browser to log in the backend. Then check update.
If you still can not access to this URL,
Please send us an email, we will send you the upgrade method and firmware using the USB flash drive.

(Our email address: <support@carlinkitcarplay.com>).

Sara from the Carlinkit Carplay Team

Carlinkit

June 25, 2023

Hi Ahmed,

If you have an iPhone and your car has a wired CarPlay system or an Aftermarket Head-Unit (such as Alpine, Pioneer, Kenwood, etc.), then the Carlinkit 3.0 is the right choice for you.

If you would like to purchase our newest product, we suggest you use code Sara18 to get an extra 18% off from <https://carlinkitcarplay.com/>

Sara from the Carlinkit Carplay Team

Carlinkit

June 06, 2023

Hi Dmytro,

May I know if you are talking about our Carlinkit 2.0(U2W Plus)?

Nikki from Carlinkit Carplay Team

Carlinkit

June 06, 2023

Hi Jan,

When you have this situation: can’t connect to the product/can’t search the WiFi of the product, please tell us
1. Your car model and year.
2. Your Phone system version.
3. Please kindly describe the problem in detail, it would be better if you could send us pictures or videos to our email address(<support@carlinkitcarplay.com>).

Nikki from Carlinkit Carplay Team

Carlinkit

June 06, 2023

Hi Harold,

If you need to upgrade your box, you can contact our email (<support@carlinkitcarplay.com>), and we can send the latest FW to you.

Nikki from Carlinkit Carplay Team

Carlinkit

June 06, 2023

Hi Alex,

Please get in touch with our email (<support@carlinkitcarplay.com>), and we shall send the firmware file to your email address.

Nikki from Carlinkit Carplay Team

Carlinkit

June 06, 2023

Hi Alex,

1. Please change another USB cable to see if the car’s display changes.
2. Please plug the dongle into the wall charger, once the red light is on, connect the dongle’s wifi with your phone, then input 192.168.50.2 in your phone browser to log in to the backend.
3. If you need an update, you can also contact our email address(<support@carlinkitcarplay.com>) to get the latest FW

Nikki from Carlinkit Carplay Team

Carlinkit

June 06, 2023

Hi Travis,

To help you better, could you please tell us:

What’s the model or name of the product?
Your Phone system version.
Please kindly describe the problem in detail, it will be better if you could send us pictures or videos to our email (<support@carlinkitcarplay.com>)
Nikki from Carlinkit Carplay Team.

Carlinkit

June 06, 2023

Hi Tiffany,

You can try resetting the device, and if the issue persists, please contact our email address(<support@carlinkitcarplay.com>) for further assistance.

Nikki from Carlinkit Carplay Team

Carlinkit

June 06, 2023

Hi Hernando,

If you encounter any issues with the product and are unable to perform an online update, please contact our email address(<support@carlinkitcarplay.com>) to obtain the latest firmware for offline upgrading.

Nikki from Carlinkit Carplay Team

Carlinkit

June 06, 2023

Hi Fernando,

To help you better, could you please tell us:

1. What’s the model or name of the product?
2. Your Phone system version.
3. Please kindly describe the problem in detail, it will be better if you could send us pictures or videos to our email (<support@carlinkitcarplay.com>)

Nikki from Carlinkit Carplay Team

Carlinkit

June 06, 2023

Hi Paolo,

Please get in touch with <support@carlinkitcarplay.com> to get the latest FW.

Nikki from Carlinkit Carplay Team.

Laszlo

June 25, 2023

Cpc200 plus initially worked fine. After a while sim card recognised, APN set right, but no networks detected. Factory reset, still the same. Sim card works well in phone. Send log not working.

norwyn

June 25, 2023

we just bought carlink 4.0….the delay is terrible, especially on maps after 5-10mins of using most of the times our screen freeze and does not respond…by the way we’re using it on ford ecosport 2019 with sync 3.0 system….device is very hot.

Dylan

June 25, 2023

Hello, this is the 3rd model I have purchased of yours, and none of them work correctly. It connects OK, and aside from crashing or Google maps/Waze losing location every time I use ANY other app on my phone (to send a text, for example), everything seems to work ok. Not perfect, but OK. My main issue is with Google voice. Sometimes, the button to activate Google assistant doesn’t work at all. Also, Google assistant sometimes hangs up, like it continues to think but nothing ever happens until I back out of it to cancel. Other times, it works, but it misinterprets what I say, really REALLY badly. I can say “take me home” and it will type “Walmart closes today at 9pm”, or something equally incorrect. And it doesn’t matter if I use “hey Google” to activate it, or if I press the microphone button on the car screen (inside your app software, or inside of Google maps, or waze), or if I press my car’s physical button on steering wheel… It definitely lags way more using the cars physical button (IF the button works at all!). I have ZERO problems with android auto or Google assistant when using a wired USB connection, so I know it’s not my phone or my car.

I wanted to try and adjust the voice delay, or a firmware upgrade, as described on your website, but I have NEVER been able to log into 192.168.50.2!

I am about to return this for the 3rd time. I tried the cp200, and this is the 2nd mini tbox v3 I have tried, I was hoping maybe I just had a faulty device, but I have had the same issues with all of your devices, unfortunately. I would really like to keep one, but I just can’t make it work and it’s becoming a hassle.

2018 Honda cr-v Ex-L (native wired apple carplay and android auto from factory)
Factory radio

OnePlus 9 with all apps kept updated daily

Alex

June 25, 2023

After updating the dongle it´s not working anymore and the car does not recognises it.
Could you please give me support?
Thanks in advance

Paolo

January 21, 2022

Hi,

I need to get the firmware so I can update CPC200-U2W Plus.

Travis Wolfinger

November 26, 2021

Stopped working in my 2019 Volvo XC60. Worked great a few months now nothing. I tried to update firmware and it appeared to successfully update but still won’t work. When I plug in the dongle the light is read and the stereo doesn’t even recognize a device is plugged in.

Fernando Amarante Ibarra

November 26, 2021

Hello,

I just upgraded my carlinkit to the lastest update and my iPhone can no longer connect via Bluetooth, it tries to connect but fails to… i imagine that’s why I can’t longer log into the 192.168.50.2 either. How can I fix the problem?

Let me know,
Thanks

Hernando Cruz

November 26, 2021

My iPhone won’t upload the new version

Tiffany Islek

November 26, 2021

Hello. I have a Mercedes 2020 glc 300 with factory CarPlay. The Carlin kit has gone through two upgrades but now is just a red light and no screen is popping up on my interface. Please help

Alex Hughes

November 26, 2021

I plug into the usb that works with my factory CarPlay and nothing happens. My cars display does not change and I don’t see any new Bluetooth or WiFi signals. The carliknit 2.0 slowly flashes red. I am unable to do any updating because the IP address that is given to type into your browser does not return any results. I have a 2020 Chevrolet 1500 with factory CarPlay. I have tried disconnecting from my home WiFi and turning off both WiFi and Bluetooth and searching for any new signals and there is none.

Alex

November 26, 2021

Need firmware file to update my new

CarlinKit
CPC-200-U2w plus

Cause I can’t set it up with my Command 5.1 Gelandewagen!

I connect Dongle to car USB,
It starts launching AppleCarplayDevice,
Than starts to search phones
Than I pair it with my iphone 12promax,
It shows PAIRED,
But than dongle disconnects and starts to connect again, and again, and again… and no result…

LADISLAO CONTRERAS GARDUÑO

November 26, 2021

YA NO SE PUEDE VER LA PAGINA192.168.50.2 Y NO FUNCIONA SU CAJA DONGLE

LADISLAO CONTRERAS GARDUÑO

November 26, 2021

YA NO SE PUEDE VER LA PAGINA192.168.50.2 Y NO FUNCIONA SU CAJA DONGLE

Harold

November 26, 2021

How can you download an upgrade if your iphone wifi is connected to the dongle’s wifi. You have to be connected to internet wifi. Does not work using these steps.

Jan

November 26, 2021

I have the problem not to open the web interface. The Wifi of the dongle is not present anymore.

Dmytro

November 26, 2021

It works almost fine with my Toyota Sienna 2021. But some times the volume control stops working. Like when music is playing, I can’t change volume up or down using hardware knob in the car, not using the volume up/down buttons on the phone. I have to turn off car and then turn it back on to make it working again. But then it happens again after some time

Marco Städler

November 26, 2021

I have Carlin Kit CPC 200 U2W Plus connectet with MMI Audi A4 2017. I did. the Update. But the fault is, allways the Adapter make a restart. Screen is black. Navigation wir Google Map is strong delayed, you see was 5 minits is earler, so ist is not usefull. With cable CarPlay is perfect. Wath can I Do? Thanks.

Denix

November 26, 2021

can get the screen in 192.168.50.2 any more,

Bastien

November 26, 2021

Bonjour j’ai une 208 et votre produit ne fonctionne pas faut-il faire une mise à jour si oui comment faire ?

Yolanda Worth

November 26, 2021

My carlinkit CPC200-U2W Plus worked well initially. Now it is no longer connecting automatically. Have tried troubleshooting,even running updates. I was able to update but I get to a screen that does not have the link to the form. Displays QR code with wifi and passcode that says need to complete installation. Please advise at your earliest convenience.

Clemente J Rivera

November 26, 2021

I did upgrade now it won’t work!

Mr. Yuen

November 26, 2021

The U2W is can’t run (no led – red or green) and update firmware via OTA. What can I do now?

Adrian

November 26, 2021

Can’t get the 192.168.50.2 any more

Ahmed Marafie

January 03, 2021

Will it work for 2011 lexus ISF

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