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What should I do if I can't access

February 23, 2024 1 min read

Even after following the correct steps, if you can't access, you can try the following method, which is applicable to (CarlinKit 3.0/4.0/CP2A/A2A/U2W series):

Please turn on your browser's Incognito mode. After enabling Incognito mode, try accessing the backend again.

For Chrome, browse in private mode: Chrome Private Browsing

For Safari, enable Private Browsing: Safari Private Browsing

If your Android phone still can't access using the above method, please follow these steps:

1. Ignore the box's Bluetooth signal and actively connect to the box's second WIFI with your phone. The WIFI name varies with the car model and usually starts with VOL or Auto (password 12345678).

2. Input into your phone's browser.

If you're still unable to access, please refer to the blog post linked below for further assistance.


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