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What should I do if I encounter an "Accessory Not Supported" issue?

January 04, 2024 1 min read

If you encounter the "Accessory Not Supported" message while using CCPA/Autokit without an iPhone cable for charging, it suggests that you may need to replace the product. If you're within the warranty period, please visit the website where you made the purchase and reach out to the store's customer service for assistance.

If you receive the "Accessory Not Supported" message while using CCPA/Autokit with only an iPhone cable for charging, it indicates a need to replace the iPhone cable with one that has MFi certification.

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