Issue 1: Update firmware unsuccessful, fields are empty. After making a software update on my dongle, it was not su...

U2W Plus started to not open the Carplay Screen. It gets stuck on the connecting screen.When accessing 192.168.50.2...

Solution: 1. Reset the car infotainment. 2. Delete the Bluetooth pairing record of the box from the phone. 3. Acces...

Issue 1: U2W Plus/CP2A disconnect very often. Please try the following methods separately: 1. Please upgrade the bo...

Our device does not have a power switch function. It will remain on as long as there is power output from the car's...

If your dongle does not light up, you can try the following methods, if the light of the dongle still does not ligh...