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FAQ

If you have any questions, please feel free to contact us(Please note that this policies and service only applies to items purchased from carlinkitcarplay.com.)

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Help Center

U2W Plus Usage and Connection

U2W Plus Online Upgrade and Update logs

U2W Plus Upgrade firmware by USB flash drive

Wired Android Auto

Wireless CarPlay

Common

Before the shipping, we processe your order, which usually takes 1–3 weekdays(timing depends on the actual situation).

FREE Standard Shipping usually takes 5-17 business days to arrive.

We also offer Express Shipping, which takes 1-6 business days for the order to arrive anywhere in the world.

See full details, please come to our Shipping Policy page.

Yes, it comes with instructions.

Nope! After you set it up, your phone will pair with it as soon as you start the car every time.

You can use either phone, but if you have both in the car, it will connect to the last paired phone.

Our adapter has WiFi and Bluetooth hardware. It connects with Bluetooth and sends the WiFi credentials to the phone, then disconnects from the Bluetooth network. It works solely on WiFi from that point on.

Please see our Returns & Refunds Policy page for full details.

1. Ensure that the data cable used is original or MFI certified data line (emphasis)

2, enter the settings - advanced settings - charging mode - set to weak (turn off the phone charging)

1. Check if the car machine has a USB protocol version, and if so, choose 2.0.

2, check the car extension cable, there is no transfer in the middle, USB cable can not use HUB and wire length can not exceed 80CM

1, synchronous verification whether the cable can be connected

2. Check if the mobile phone has open access restriction, the mobile phone WIFI status is confirmed to be on, and if there is a missed click “Enable Wireless Carplay” when connecting to Bluetooth. Click the "exclamation point" of the Bluetooth name on the phone to select the Carplay icon.

3, re-pair the phone

To delete the pairing method: 1. Click “WIFI icon” in the upper left corner of the product main interface and press and hold the phone name to delete. 2. Ignore the current Bluetooth name on the phone.

Wireless connection method: 1. Name of the mobile phone Bluetooth search device. The name of the device is displayed under the Bluetooth icon in the upper left corner of the software. 2. The pairing code is 0000 3. The mobile terminal pops up, select “Enable wireless CarPlay” 4. If there is a pop-up lock screen, use Carplay. Point permission

4, restart the phone

Wireless Adapter Dongle for Wired CarPlay

If your models are in our compatible vehicles list, then there is no doubt that the unit works with this models.

If not, make sure that two points, then the unit supports your model.
1.There's already wired Apple-Carplay installed from the factory or upgraded through your dealer and you're getting its functions.
2.There is a USB-A port in your car model.

Note: The product supports most 98% models which is with wired Apple-Carplay andUSB-A port, but it's not all. We will further test more models and collect more market feedback to improve the list of supported models.

Performance

Version 2.0 is with 5.8G HZ certification module, has higher adaptability for 98% vehicle models.

Appearance

Version 2.0 is with indicator light design.

The cables and adapters of version 2.0 are detachable, while version 1.0 is integrated and undetachable.

Yes, it works every iPhone 5 (running iOS 9+) and newr systems.

Note: This unit doesn't support android system.

There are easy to follow 4 steps to convert your factory wired carplay to wireless. No need to plug in and out the data cable to connect phone when you get on the car!

1.As a plug-and-play solution, the Carlinkit adapter is very easy to install.

2.Plug the wireless carplay adapter into the car USB port. Wait for the interface to appear on the screen.

3.Open wifi networks and bluetooth. Make sure your phone is not connected to any other WiFi or Bluetooth networks.

4.Select "Pair" on your phone when the notification appears.

NOTE:You can also search for the iPhone's Bluetooth name on the car screen, to pair and connect.

More details to click Only 4 Steps to Convert Wired CarPlay to Wireless (Attaching Video).

The iPhone's Wifi connect to adapter.

Input 192.168.50.2 in the browser.

If you see an update available, click it.

Wait until the update bar reaches 100%. 

When CarPlay reappears on the screen, you’re done!

More detail to click Only 7 Steps to Upgrade Wireless Adapter for Cars Wired CarPlay (Attaching Video).

No. The unit is the same for all models with built-in CarPlay. 

No. Actually, black and white are different colors, and there isn't other difference.

Wireless Adapter Dongle for Android Head Unit

1.Please make sure your car is Android 4.2 and above system.

2.Download the AutoKit application, enter settings > environment testing. If all three options are all display with “√”.

3.Your car can use the dongle.

Note: Not applicable to Aftermarket Head-Units Pioneer, Alpine, Kenwood!! Choose another product—Carlinkit USB Wireless Adapter Dongle for Wired CarPlay.

It supports iPhone 5 and above systems, apply IOS 10 or more.
It supports Android Auto feature phones.

Note: lf your phone is I0S13 and above, please update AutoKit.apk to the latest version.

If your car screen is original and has not been modified, please check whether your car is an Android system in case you buy the wrong product. It is important.

1.How to use the dongle on the Android car stereo ?
For the car have android version Navigation stereo,you can plug the dongle to your car USB port directly after install the AutoKit on the car screen, and then connect the iPhone with the dongle and click AutoKit to go to CarPlay interface.

2.How to use the dongle on the Android Tablet ?
For the car do not have android version Navigation stereo. You can plug the dongle to your Android Tablet after install the AutoKit on the tablet(You should use a USB Adapter to keep the dongle was charging) , then connect the iPhone with the dongle and click AutoKit to go to CarPlay interface.

Note: It's similar to Android auto.

The address downloading APK: http://121.40.123.198:8080/autokit/autokit.apk

Method 1: Download the APK on Car Browser.
1.Click the browser on the car, enter the URL, and download APK.(Your car must Connect Network.)
2.Click the “Download Directory” to find the downloaded APK file, then install it.

Method 2: Download the APK on your computer, copy it to a USB flash drive and install.
1.Enter the URL on your computer browser, download the APK, and copy it to a USB flash drive.
2.Insert the U disk into the USB interface of the car, find the U disk directory in the “File Manager”, then install it.

1.Inserting the CarPlay Dongle to your car.

2.Turn on the Wifi and then Bluetooth.

3.Searching the Bluetooth and then enter the pin (0000).

1.Upgrade APK:
Please unplug the dongle first and then enter the APK settings, find the "check upgrade" button, and then you will see the prompt of the latest version and then click update, the APK is updated.

2. Upgrade dongle:
Plug in the dongle to the car, then enter the APK settings, find "check upgrade", you will see the latest box version, and then click Update.

Speed mode uses 60FPS hard solution, Fluent mode uses 30FPS hard solution, and compatibility mode uses 24FPS soft solution.

1.The car has two USB, whether whether all test.

2.The mobile phone data cable needs original or good quality.

3.Open the APK first, then insert the product. See if there is any identification.

4.Open the upper left corner and select Compatible.

5.Take the navigation machine apart. Two USB cable pairs are adjusted.

Note: Please installing the apk before using.

1.Runs detective model in AutoKit.apk. To make sure if USB flash drive can be detectived.

2.Try another USB port of your car.

3.Please do not use HUB device.

4.Root your system of Android head unit,and set AutoKit.apk to system class application. 

1.Turn off the "Handbrake Settings" of the car or turn on "Watchingvideos while driving"-

2.Set "Run Mode" or "Rendering Mode".

The default is the car microphone (call the microphone of the Android car)

The box microphone is a built-in part of the microphone, and the box microphone is set when the car microphone cannot be used.

Note: The above settings require the built-in microphone version to be valid.