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System Backend Settings

April 30, 2021 2 min read 18 Comments

Reset: Restore the box to the state where you just upgraded, and delete all the connection records of the box, which is similar to restoring factory settings.

Sync Mode: In some cars that support the display of dashboard CarPlay media information, switch to sync mode when the media information is not displayed properly after using the box. In addition, switch to sync mode when the car does not recognize the box. After switching, the box has to be re-plugged to take effect.

Sound Quality: Switch it if there is lag and noise when playing music and other media after connecting to the box. After switching, the box has to be re-plugged to take effect.

Media Delay: Adjust the delay time of media sound. The default is 1000 milliseconds, and the adjustment range is 300- 2000 milliseconds. The larger the number, the less likely to lag, and the smaller the number, the higher the synchronization of music and image. This setting is related to the network in the car, please adjust it according to the actual situation. It is not recommended to adjust without abnormal conditions.

Startup Delay: Set the time to delay communication with the car after the box is powered on. Adjust it if you need to re-plug it after getting into the car to recognize the box.

Frame Rate: Synchronize the frame rate of screen refresh after the box is connected to the phone. 

Automatic: The switch for the box automatically connects to the connected phone. Can be set according to preference.

Background Mode: the default does not show the box’s UI. Turned on when the screen shows a black screen.

GPS: A setting of whether to use the original GPS or not. Turned on when navigation drifted.

Rollback: Click the version number to go back or upgrade to a certain version. Usually, it is the last stable version.

Feedback: When some problems occur during the use, if the user is willing to cooperate with the technical support to modify the problems, can click “Feedback” to fill in the relevant model information and the description of the problem, and then submit the relevant screenshot after completion. And there will be a corresponding prompt for the successful uploading of the log.

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18 Responses

Carlinkit

July 14, 2023

Hi Alex,

Please refer to this link: <https://carlinkitcarplay.com/pages/wireless-android-auto-sound-freezes-drops?pos=6&_sid=bc922e95c&ss=r>

Nikki from Carlinkit Carplay Team.

Carlinkit

July 14, 2023

Hello James,

To help you better, could you please kindly tell us :

Your car model and year.
Your Phone system version.
Please kindly describe the problem in detail, it will be better if you could send us pictures or videos.
Please send the above information to our email address <support@carlinkitcarplay.com>

Nikki from Carlinkit Carplay Team.

Carlinkit

July 14, 2023

Hi rene,

To help you better, could you please kindly tell us :
1. Your car model and year.
2. Your Phone system version.
3. Please kindly describe the problem in detail, it will be better if you could send us pictures or videos.
Please send the above information to our email address <support@carlinkitcarplay.com>

Nikki from Carlinkit Carplay Team.

Carlinkit

July 14, 2023

Hi Carlos,

Our T-box series support installs additional applications like YouTube and Netflix.

Nikki from Carlinkit Carplay Team.

Carlinkit

July 14, 2023

Hello, Dat,

Please contact us via email (<support@carlinkitcarplay.com>), we have a professional technical team to provide technical support for you!

Sara from CarlinkitCarplay Team

Carlinkit

July 14, 2023

Hello,Jason,
Is your box still lit?

To help you better, please tell us:
1. your order number
2. your car model and year.
3. your iPhone version and system
4. Please describe the problem in detail, it would be better if you can send us pictures or videos.

Please send the above information to our mail(<support@carlinkitcarplay.com>), we have a professional technical team to provide technical support for you!

Sara from CarlinkitCarplay Team

Carlinkit

June 06, 2023

Hello, Decebal,

You can contact us via our email (<support@carlinkitcarplay.com>) and we will push the latest firmware for you.

Sara from the CarlinkitCarplay team

Carlinkit

June 06, 2023

Здравствуйте, сэр.

Для того, чтобы лучше помочь вам, не могли бы вы сообщить нам:
Модель и год выпуска вашего автомобиля.
Пожалуйста, опишите проблему подробно, и если вы пришлете нам фотографии или видео, это будет еще лучше.

Сара из команды CarlinkitCarplay

Carlinkit

June 06, 2023

Hi,Humberto
To help you better, could you please kindly tell us :
1. Your car model and year.
2. Your Phone system version.
Sara

Юрий

June 05, 2023

Здравствуйте. cpc200 u2w plus не подключается к Apple iPhone 11 по Bluetooth, прошивка стояла 2022.12.14.1349, откатил назад до 2022.07.29.1625. При подключении iPhone проводом всё работает. Подскажите что можно сделать?

Carlos Valle

June 28, 2023

Good morning. I can install aditional aplications? For example, YouTube

rene

June 28, 2023

the carplay 3.0 that i bought was working fine for about a month but when i upgraded to a new iphone it no longer connects to any phone ive tried several different phones as well as resetting and upgrading the firmware on unit

James Cox

June 27, 2023

The unit has worked fine with music but when I make or take a phone call, they can hear me but I cannot hear them. Volume changes on either the phone or unit do not help. All other products work correctly.

Alex

June 27, 2023

cp200-cp2a no sound

Jason Theilengerdes

June 27, 2023

My 3.0 unit is less than 1 year old and is continuous losing connection when attached to my car. Please advise.

Dat Nguyen

June 25, 2023

After upgrade to fw 2021.12.22.1645 for 3.0 adapter mini, no rollback menu to backward older version. Pls help.

Humberto Gonzalez

November 26, 2021

the carplay 2.0 that i bought was working fine for about a month but when i upgraded to a new iphone it no longer connects to any phone ive tried several different phones as well as resetting and upgrading the firmware on unit

Decebal MIHALACHE

November 26, 2021

Hi, what should I do to get 3.0 on my U2W? My current version is 2021.08.30.0022 (green UI)

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