Hardware Error: Wi-Fi BT

The “Hardware Error: Wi-Fi BT” error message is displayed on the screen. 

Solutions: Upgrade to the latest version offline.

1. Prepare a U disk below 32G at high quality.


2. First format the U disk to FAT32


3. Put the files( You can obtain the latest firmware by contacting us at support@carlinkitcarplay.com.) into the U disk.


4. Power on the product with a plug, and then plug the U disk into the USB port of the box for upgrading.


5. When it turns red and blue flashing, it indicates that the product is upgrading, please do not power off, wait for the indicator light on, and then unplug the box after 3 minutes.

For more detailed information about how to upgrade the box please refer to our blog link: Offline Upgrade

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  • Le
    Le
    13 Jun, 2023

    I have your Carlin Kit 4.0 and am getting the Hardware Error: WIFI BT message. Please send link to firmware update.My email: Thanks

  • An
    Anonymous
    13 Jun, 2023

    Hello Le,

    Before sending you the right firmware, we need to confirm the version of your device and when you purchased it.

    Nikki from Carlinkit Carplay Team.

    (edited)
  • Se
    Serhii
    30 May, 2023

    how to update carlinkit mini if it doesn’t have usb-a port?

  • An
    Anonymous
    3 Jun, 2023

    Hi Serhii,

    You can buy an adaptor to solve the problem.

    Nikki from Carlinkit Carplay Team

    (edited)
  • Wa
    Wayne Bartlett
    5 Jun, 2023

    I have your Carlin Kit 3.0 and am getting the Hardware Error: WIFI BT message. Please send link to firmware update.

  • An
    Anonymous
    5 Jun, 2023

    Hi Wayne,

    Please provide us with your email address so that we can send the upgrade file to you.

    Nikki from Carlinkit Carplay Team

    (edited)
  • Fr
    Fritz
    13 Jun, 2023

    need updated USB firm ware. Getting Harware Error message. I have CPC200-CPA unit.

    Thank.

  • An
    Anonymous
    13 Jun, 2023

    Hello Fritz,

    Before sending you the right firmware, we need to confirm the version of your device and when you purchased it.

    Nikki from Carlinkit Carplay Team.

    (edited)
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