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July 15, 2023 1 min read

CarlinKit TBox series:when upgrading the firmware, several users will encounter this prompt: MSG_ANDROID_FILE_ERROR

Problem causes:
1, upgrade firmware download error
2, TF selection error

1:upgrade firmware,Don't confuse to download

TBox V2/V3, same firmware 
TBox mini, separate firmware
TBox plus, separate firmware
TBox AR, separate firmware

Please get in touch with our email (, and we will send the firmware file to your email address.

2:TF card selection

If the firmware file is correct, but still prompts this error, please replace a TF card.
Recommended format: FAT32
For 128G TF card, you need format: exFAT

Warning: When formatting, please do not select "Quick Format".

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