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TBox is not recognized/does not work,What should I do?

July 11, 2023 1 min read

Step1:Restore the factory settings of the Automotive Head Unit

Step2:Try to upgrade the latest version of firmware

To offline update the dongle, please refer
https://carlinkitcarplay.com/blogs/t-box-multi-language-tutorials-for-factory-wired-carplay/how-can-i-upgrade-the-t-box-firmware?_pos=4&_sid=86847f2e6&_ss=r

Step3:Observe the status of the TBox signal light: after connecting the USB port, within 30 seconds, if the signal light is no longer on, then you need to use a two-part cable to increase the power supply.

If you don't have that cable,you may purchase the cable from the link below.
https://carlinkitcarplay.com/products/cable-to-add-power?_pos=3&_sid=65919f0ad&_ss=r


NOTE:

① USB Female to CarlinKit product

② USB Male to car cigarette lighter/charging

③ USB Male to car data port(USB/Type-C are both possible, Depending on the data cable you purchase)


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