Steps 1. Format the TF card as"FAT32".
Steps 2. After connecting the T-box to your car, operate your car again to make the problem you encountered before reappear.
Steps 3. Insert the TF card into the T-box, and then the bottom of the screen will display the log copy completed.
T-box insert SIM card Video tutorial: https://carlinkitcarplay.com/blogs/t-box-multi-language-tutorials-for-factory-wired-carplay/how-to-insert-sim-card-into-the-t-box?
Steps 4. Take out the TF card, compress the X7 log file and email it to firstname.lastname@example.org Once we get the email, we will reply to you within 24 hours and forward the file to our engineer for further checking.
Video tutorial: Please refer to the video https://vimeo.com/674279970 to upload the log.