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Tbox Series Disconnect/Frequent Reboot

August 16, 2023 1 min read

● Try to change a data cable first - to rule out cable problems.

● If the problem still persists after change a data cable, please use the auxiliary power cable - to rule out the problem of insufficient power supply.

You may purchase the cable from the link below.


① USB Female to CarlinKit product

② USB Male to car cigarette lighter/charging

③ USB Male to car data port(USB/Type-C are both possible, Depending on the data cable you purchase)

● If the problem still exists after adding the auxiliary power cable, please use the power cable/power supply box - upload the log, after the log is uploaded successfully, please take a picture of the Case ID and send it to us.

Our email address is:

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