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Troubleshooting other common connection issues with Carlinkit 5.0 (2air).

December 28, 2023 1 min read

Q1: Carlinkit 5.0 (2air) struggles to connect with CarPlay.

If you find that your Carlinkit 5.0 (2air) struggles to establish a CarPlay connection, often getting stuck in the process, follow these steps:

1. Navigate to the settings menu on your device and restore factory settings.

2. On your iPhone, go to Settings > General > CarPlay. Select your car from the list and tap "Ignore this car."

3. After performing the above steps, restart your phone. Once restarted, reinitiate the Bluetooth connection with the Carlinkit device.

Q2: Carlinkit 5.0 takes a long time to connect.

If you experience prolonged connection times, with the device failing to connect about 30% of the time, after it connects it works great. Here's what you can do to potentially resolve the issue:

1. Access the product backend by navigating to 192.168.50.2. Once there, modify the Wi-Fi band setting to 149.

2. Adjust the start delay setting to either 1 or 3.


3. For a detailed guide on accessing the 192.168.50.2 backend, please refer to the linked blog post below.

https://carlinkitcarplay.com/blogs/carlinkit-5-0-2air-faq/carlinkit-5-0-2air-how-to-enter-the-background


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