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Carlinkit 5.0 (2air) How to upload logs?

May 25, 2023 1 min read

  1. Insert the product into the USB port to power up the box.

  2. Turn on the Wi-Fi on your phone and connect to the box's Wi-Fi network (Wi-Fi name: AutoKit xxx; Wi-Fi password: 12345678).

  3. Enter 192.168.50.2 in the built-in browser on your phone to access the box's backend; click on "feedback."

  4. Enter the issues you encountered while using the product, then click "Confirm."

  5. Once confirmed, simply copy the log code and send it to the customer service team to support@carlinkitcarplay.com.

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