ماذا يمكنني أن أفعل إذا كان الضوء الأحمر Carlinkit 3.0/ 4.0 (U2W Plus) قيد التشغيل ولكن لا يمكنني الاتصال بسيارتي؟

Good afternoon

I have a 2022 Kluger/Highlander and I can’t get a connection. I’ve tried multiple phones with multiple cables and multiple entertainment and engine restarts, the closest I can get is “Device is Connecting to Android Auto”. I cannot access 192.168.50.2 to update, as it times out on multiple devices. Do you have any suggestions as to what else I can try?

Hi Lachlan,

To provide you with better after-sales service, please send us an email with your:

1. order number;
2. your car model and year;
3. your phone model and system version.
4. describe the problem in detail (pictures and videos is better)
   (Our email address: support@carlinkitcarplay.com).
   We have a professional technical team, will try our best to solve the problem for you.

Judy from the Carlinkit Carplay Team

Garlingkit cpc200-plus worked fine with Lincoln for 6 months, then LED turned red and now bluetooth no longer picks up the device. ???

Hi Joe,

Which product you have purchased?
To provide you with better after-sales service, please send us an email with your:

1. order number;
2. your car model and year;
3. your phone model and system version.
4. describe the problem in detail (pictures and videos is better)
   (Our email address: support@carlinkitcarplay.com).
   We have a professional technical team, will try our best to solve the problem for you.

Judy from the Carlinkit Carplay Team

I have a 2022 Hyundai i30 Elite and the carlink kit 3.0 wont connect to to iphone

Hi Craig,

To provide you with better after-sales service, please send us an email with your:

1. order number;
2. your car model and year;
3. your phone model and system version.
4. describe the problem in detail (pictures and videos is better)
   (Our email address: support@carlinkitcarplay.com).
   We have a professional technical team, will try our best to solve the problem for you.

Judy from the Carlinkit Carplay Team

Recently, I no longer able to connect my carlinkit to my car (Volvo XC90). The red light is permanently on. Not able to connect to 192.168.50.2. Changing to a better cable does not help either. Please help.

Hi Sharif,

Which product you have purchased?

To provide you with better after-sales service, please send us an email with your:

1. order number;
2. your car model and year;
3. your phone model and system version.
4. describe the problem in detail (pictures and videos is better)
   (Our email address: support@carlinkitcarplay.com).
   We have a professional technical team, will try our best to solve the problem for you.

Judy from the Carlinkit Carplay Team

Same thing here

Hi Matt,

Which product you have purchased?

To provide you with better after-sales service, please send us an email with your:

1. order number;
2. your car model and year;
3. your phone model and system version.
4. describe the problem in detail (pictures and videos is better)
   (Our email address: support@carlinkitcarplay.com).
   We have a professional technical team, will try our best to solve the problem for you.
   Judy from the Carlinkit Carplay Team