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FAQs(EN) - T2C

Quality Guarantee and Service for T2C Tesla

  1. Does the product have quality assurance?

    In order to provide the best installation suggestions and after-sales service for your car, It is recommended that you choose to buy from first. All products sold have been tested and provide an after-sales guarantee. We will give priority to providing one-to-one service for customers who place orders on our site. For products purchased on other websites(e.g., Aliexpress, Amazon, Ebay), we will not be able to guarantee product quality and after-sales service.

  2. How to enjoy product after-sales service?

    We offer service for items purchased from If you buy Carlinkit products from other websites(e.g., Aliexpress, Amazon, Ebay), please seek help from other sellers first. You can also refer to our FAQ, but the products purchased from other websites may be different from ours, and our FAQ may not apply to products purchased on other websites.


  1. Tesla plays music without sound
  2. What if Tesla can't search the WiFi of the product
  3. T2C signals light up orange and flash at the same time
  4. Unable to obtain an IP address. Please check the DHCP server settings
  5.  What is the principle behind using to access CarPlay with the T2C product
  6. T2C traffic usage instructions and tips for saving data
  7. Unable to connect to the cellular network of T-Mobile
  8. Solution for T2C SIM card unable to connect to the internet
  9. Firmware upgrade method for T2C (without SIM card)
  10. Solution: Tesla Cannot Connect to T2C Device WiFi and Cannot Obtain an IP Address
  11. T2C(CarPlay for Tesla) SIM has no network signal, Please upgrade
  12. T2C Turn on auto connection
  13. T2C delete iPhone connection history
  14. T2C CarPlay for Tesla - First Connection Tutorial
  15. T2C, Alert: Your connection is not private
  16. T2C CarPlay/Android Auto Disconnects During Reversing or While the Car is in Motion
  17. How to delete CarPlay connection history on iPhone
  18. What to Do When T2C Enters Sleep Mode
  19. What should I do if the car screen displays "The Internet is unreachable"
  20. What should I do if I encounter the "Waiting for connecting" message when accessing
  21. The carplay screen disappears as soon as I start driving, while T2C functions properly when the car is parked
  22. How do I move the audio from my phone to my Tesla sound system
  23. T2C How to upload a log
  24. Customizing CarPlay Icons in Tesla
  25. All four signal lights flash orange simultaneously when upgrading the T2C.
  26. T2C SyntaxError: The string did not match the expected pattern.