Autokit/ CCPA (For Aftermarket Android Screen Cars) - FAQs(EN)

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Quality Guarantee and Service for Carlinkit

1. Does the product have quality assurance?

To provide the best installation suggestions and after-sales service for your car, It is recommended that you choose to buy from carlinkitcarplay.com first. All products sold have been tested and provide an after-sales guarantee. We will prioritize providing one-to-one service for customers who place orders on our site. For products purchased on other websites(e.g., Aliexpress, Amazon, eBay), we cannot guarantee product quality and after-sales service.

2. How to enjoy product after-sales service?

We offer service for items purchased from carlinkitcarplay.com. If you buy Carlinkit products from other websites(e.g., Aliexpress, Amazon, eBay), please seek help from other sellers first. You can also refer to our FAQ, but the products purchased from other websites may differ from ours, and our FAQ may not apply to other websites.

FAQ:

About Autokit.APK

1. How to download and install Autokit.APK?

2. How to upgrade the APK and dongle?

3. Explanation of Autokit App options settings.

Introduction to use

1. Compatibility requirements for using Carlinkit CCPA.

2. How to use CarPlay on Android car stereo or Android Tablet?

3. How to connect the Bluetooth?

About audio & screen issues

1. How to troubleshoot audio problems?

2. How to troubleshoot the black screen problem?

About the connection issues

1. How to troubleshoot connection problems?

2. How to troubleshoot Android Auto connection problem?

3. What should I do if the screen keeps "turning in circles"?

4. What should I do if the WiFi and Bluetooth icons light up red?

General Questions

1. What should I do if I encounter an "Accessory Not Supported" issue?