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How to troubleshoot audio problems?

January 04, 2024 1 min read

Q1: What should I do if Autokit CarPlay volume goes up and down?

Specific performance:

CarPlay sound suddenly decreases/mutes and then slowly returns to normal.

CarPlay radio volume does not decrease when making a call.

CarPlay music app will play automatically when the Android radio is paused


In Android screen settings/factory settings/car settings, check, if the autokit app is set to "Navigation software", if so, please change it to another map app, then restart the car.

 

Q2: What should I do if CCPA Audio is intermittent/ delayed/ lagged/ stuttered?

Please upgrade to the latest version.

Autokit app - settings - Recheck Updates.


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